Knollwood Healthcare
$3,000 – $6,000/mo
Starting price
Memory Care
Care types
1 Bedroom
Room options
No
Wheelchair access
About Knollwood Healthcare
Knollwood Healthcare in Mobile, Alabama, serves as a comprehensive medical center providing skilled nursing and assisted living care with 24-hour staffing. The community emphasizes resident safety with secure entry systems and attentive staff support. Its location in the Terrace Hills neighborhood offers convenient access to medical facilities like USA Health System and local amenities such as dining and pharmacies. Residents have access to a variety of activity spaces including arts and game rooms, walking paths, and fitness areas, supporting both engagement and wellness. While the community provides a range of care services, families should note mixed feedback regarding staffing and cleanliness.
Our Care Approach
Knollwood Healthcare focuses on skilled nursing and assisted living with 24-hour supervision and personalized assistance for daily activities. Staff interactions in reviews suggest a caring approach, though concerns about understaffing may affect consistency. The community supports resident safety and comfort through structured protocols and attentive nursing care.
Family Experience
Families often experience helpful and friendly staff during visits, appreciating the secure visitor check-in and attentive care their loved ones receive. Communication is generally positive, though some families express frustration with staffing levels and facility conditions.
Care & Services
Services and care programs available at Knollwood Healthcare.
Medical Care Services
Provides skilled nursing care with 24-hour staffing, medication management, and health monitoring.
Personal Care Services
Assistance with daily living activities including bathing, dressing, and meal preparation.
Specialized Care
Though not officially a memory care facility, it accommodates residents with memory-related needs.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Opinions vary with some visitors praising clean rooms, while others report poor cleanliness and maintenance issues, indicating inconsistency in upkeep.
Atmosphere & Community Feel
The atmosphere is described as welcoming by many, with staff showing warmth and patience, contributing to resident comfort and social engagement.
Safety & Security
The facility features locked doors with buzzer entry and visitor check-in protocols, providing a secure environment for residents.
Amenities
Reviews
Based on 34 reviews
Reviews for Knollwood Healthcare show a mix of strong appreciation for attentive, friendly staff and concerns about understaffing and cleanliness. Many families praise the care and safety measures, while a minority express dissatisfaction with facility conditions and management. Overall, the community holds a solid 4.4-star rating from 34 reviews, reflecting generally positive resident and visitor experiences with some notable exceptions.
- Staff are attentive, friendly, and patient-focused
- Secure entry system enhances resident safety
- Organized check-in process and clean resident rooms noted
- Reports of understaffing impacting care quality
- Concerns about cleanliness and facility maintenance
- Some reviews mention rude employees and management issues
katrina Jackson
This is the terrible facility. All the reviews are lies. Under staffed. Rude employees. Patient care is less than miminum. This deserves no stars. I spoken with the administrator and I know it's not clean because when I come to visit my mom it never is. If you want me to post the pictures I have taken I can.
Arlene Owens
Pleasant. I appreciate how they were organized and got me in quickly and successfully achieved what needed to be done. I am very happy with Dr. B. Johnson
C C Schoenfeld
My first time to visit a friend.. Receptionist in the visitor check in area was pleasant, helpful with check in process, and directing me to her room. My friend’s room was very clean, and she was complimentary of the staff, foodservice, and attention given to her personal care. I was glad to see her happy and comfortable. Everyone on staff I spoke to today had a wonderful pleasant attitude.
4 more residents rated this community with an average of 5.0 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,000 – $6,000/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $3,000 to $6,000, Knollwood Healthcare offers a broad range of services and amenities. While many families find value in the attentive staff and comprehensive care, some reviews highlight concerns that may impact perceived value, such as staffing shortages and cleanliness issues.
Location & Neighborhood
About the Area
Located in the Terrace Hills area of Mobile, Knollwood Healthcare benefits from proximity to medical centers like USA Health System and local conveniences such as pharmacies and restaurants. The neighborhood is diverse with a median income reflecting a stable community environment.
Nearby Attractions
- USA Health System
- Meat Boss restaurant
- Living Word Church
Public Transportation
- Local Mobile bus routes (specific routes not detailed)
- Accessible taxi and rideshare services
Questions & Answers
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