Lincoln Meadows Senior Living

We took our mom on a tour today with Rebecca. All the staff was very friendly and every person we ran into who lived there knew Rebecca and she knew them by name. Everything looked very clean, the gym looked great. We haven’t fully decided on where my mom will go but this is a top contender.

Looks nice on first glance, but poorly managed. Many promises aren’t kept. Their twice a week transportation is only for half days and so you can’t schedule medical appointments outside the hours of 9-11AM on Tuesday and Thursday. Food is not good, repetitive, bland, unexciting. Activities aren’t encouraged or available as listed. Housekeeping does an inconsistent and poor job inside residences, bathroom was constantly filthy. Too many care staff that are hard to understand, have low literacy, and communication is poor in general. People working there for years don’t know the names of other long therm employees outside their department and the place isn’t that big. Many employees dot look happy. Assistant manager Linda makes poor decisions and frequently fails to follow through with communication with other care team members which leads to poor health outcomes in the Assisted living. Care team is constantly understaffed. Mya the old director of nursing was the most helpful and Robert was very helpful too. Overall I would not recommend the assisted living portion of this senior community to my family and friends.

Beware, the staff steals money from the residents and they won’t do anything about it. It’s unsafe for residents and those visiting. The front desk lady is also so rude no matter the time or day you visit