Mercy Health Services
$10,540 – $12,949/mo
Starting price
Nursing Home
Care types
1 Bedroom
Room options
No
Wheelchair access
About Mercy Health Services
Mercy Health Services, located in Milwaukee's diverse Burnham Park neighborhood, offers a comprehensive environment for seniors seeking skilled nursing care. Residents benefit from 12-16 hour nursing care, a 24-hour call system, and assistance with daily activities. The community features an arts room, game room, library, and fitness programs, fostering engagement and belonging. Situated near Aurora Sinai Medical Center and local amenities like Colectivo Coffee, Mercy Health Services provides a rich cultural experience with its diverse neighborhood.
Our Care Approach
Mercy Health Services focuses on providing skilled nursing care with assistance in daily activities. However, reviews suggest inconsistent quality in care delivery, with some residents receiving compassionate support while others experience neglect.
Family Experience
Families have mixed experiences at Mercy Health Services. Some appreciate the staff's communication and care, while others report dissatisfaction with the treatment of their loved ones. Visitors note friendly staff but also express frustration over lost belongings and inadequate care.
Care & Services
Services and care programs available at Mercy Health Services.
Medical Care Services
Nursing care, medication management, and health monitoring are available.
Personal Care Services
Assistance with bathing, dressing, and daily activities is provided.
Specialized Care
Rehabilitation services are offered, but no memory or behavioral care is mentioned.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Some visitors noted the facility's cleanliness and pleasing decor, while others reported unsanitary conditions.
Atmosphere & Community Feel
The community offers a diverse and inclusive atmosphere with various activities, but some residents experienced neglect.
Safety & Security
The facility provides a 24-hour call system, but concerns about neglect and bedsores have been raised.
Amenities
Reviews
Based on 20 reviews
Reviews of Mercy Health Services highlight both positive and negative experiences. Some praise the compassionate staff and clean environment, while others criticize neglect, poor food quality, and inadequate care. A few reviewers expressed gratitude for the staff's support, but many reported dissatisfaction with the facility's overall service.
- Compassionate and supportive staff
- Clean environment and pleasing decor
- Friendly and informative employees
- Neglect and poor quality of care
- Food quality issues
- Inadequate staffing leading to lost personal belongings
Joan Polczynski
Mercy rehab staff have provided over 20 years of compassionate and supportive care for my friend Donald. He was born with cerebral palsy and as he aged his mobility declined. He required total assist. He recently died at age 88 after going back to Mercy with Hospice services after a brief hospital stay. The relief on his face when he got back to Mercy was priceless. Thank You to the wonderful staff of over 20 years at Mercy and for North Shore Hospice these past few weeks. I recommend Mercy Rehab for their outstanding care and compassion. **** Margaret is an Angel.
Christina C.
***BEWARE*** DO NOT BRING YOUR LOVE ONE HERE! This Place Is Very Disrespectful Unsanitary, just to Name a Few things. 3rd Shift (All) Worker's Do Not Do Thier JOBS. Over and Under Medicaid the Patients! Your Love One Will Have Bedsores......This place is A NIGHTMARE PLEASE YOU BEEN WARNED! ⚠️ 3/14/2025
Glynda Young
Just not a nice place for your love one to go to. I had a very bad experiences there. My husband was send there for rehabilitation barely got therapy, every day, I went there his clothes were missing . He caught a bowel movement infection that made him sick to end back up in the Emergency fighting for his life. He has been in this place for a month (August 2, - August 29, 2024),without proper care. They have too many patients, not enough staff members to go around. You do have some nice nurses, and a handful of other staff members that do care about the people that is there . Always investigated or visit the facility before putting your love one in.
10 more residents rated this community with an average of 2.9 stars
Families love this community. See if it’s the right fit for you.
Pricing
$10,540 – $12,949/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
The monthly price range of $10,540 to $12,949 reflects the community's comprehensive services, but the mixed reviews raise questions about the value for some families. The proximity to medical facilities and local amenities may enhance the overall experience.
Location & Neighborhood
About the Area
Mercy Health Services is situated in a culturally diverse neighborhood with a predominantly Hispanic population, offering a lively atmosphere. The community is near Aurora Sinai Medical Center and local amenities like Colectivo Coffee and Ash restaurant.
Nearby Attractions
- Aurora Sinai Medical Center
- Colectivo Coffee
- Ash restaurant
Public Transportation
- Local bus routes
- Taxi services
Questions & Answers
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