Merrill Gardens At Willow Glen
$4,500 – $9,000/mo
Starting price
Memory Care
Care types
1 Bedroom, Studio, Private, 2 Bedroom
Room options
Yes
Wheelchair access
About Merrill Gardens At Willow Glen
Merrill Gardens At Willow Glen stands out with its comprehensive care options including independent living, assisted living, and specialized memory care in San Jose's charming Willow Glen neighborhood. The community features spacious private apartments with kitchenettes, complemented by amenities like a fitness center, library, piano, and beautifully landscaped outdoor spaces. Residents benefit from chef-prepared meals served anytime, a full calendar of engaging activities, and attentive staff who support daily living needs while encouraging independence. The memory care program uses a Montessori approach to foster connection and comfort for those with dementia. Families appreciate the community’s focus on responsiveness and personalized attention, making it a supportive place to call home.
Our Care Approach
Merrill Gardens at Willow Glen emphasizes a balanced care philosophy that supports independence while providing comprehensive assistance with daily living and health needs. The memory care program employs a Montessori approach to enhance engagement and comfort for residents with dementia. Staff are described as compassionate and attentive, working to tailor care to individual needs.
Family Experience
Families generally report positive experiences with staff responsiveness and professionalism, especially during challenging transitions like moves or health changes. Some note excellent communication and personalized attention, while others express frustration with management turnover and administrative delays. Overall, families feel the community supports their loved ones’ well-being.
Care & Services
Services and care programs available at Merrill Gardens At Willow Glen.
Medical Care Services
Includes 24-hour supervision, medication management, nursing care, and coordination with healthcare providers.
Personal Care Services
Assistance with bathing, dressing, grooming, mobility support, and daily living activities.
Specialized Care
Dedicated memory care unit with staff trained in dementia care using Montessori methods to support cognitive and emotional needs.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is consistently described as clean and well-maintained, with positive remarks about upkeep and accessible, comfortable apartments.
Atmosphere & Community Feel
Residents and families appreciate a friendly, supportive atmosphere with numerous social and recreational activities that foster engagement and connection.
Safety & Security
24-hour supervision, emergency alert systems, and wheelchair accessibility contribute to a secure environment, especially important for assisted and memory care residents.
Amenities
Reviews
Based on 15 reviews
Reviews highlight a generally positive experience with professional, friendly staff and a clean, well-maintained environment. Many families praise the compassionate care and responsiveness of key staff members, especially in memory care. However, some concerns were noted about management consistency and communication issues, particularly regarding administrative tasks. Overall, residents and families value the quality of care and the community atmosphere.
- Staff are professional, helpful, and compassionate
- Cleanliness and quality of food receive high praise
- Memory care staff and leadership are noted as exceptional and attentive
- Frequent changes in management causing inconsistency
- Issues with administrative tasks like insurance paperwork
- Some communication gaps between staff and families
C Lee
The place undergoes constant changes in both the staff and management levels. They can't seem to complete the simple task of faxing a monthly form and invoice to my mother's insurance company. In the past year, they have failed at least three times with that new person who is supposed to be in charge of it. My voicemails and emails have totally been ignored. Even though this was brought to the GM's attention, it's not being addressed either.They don't seem to know that they're in the business of caring and compassion. Put your loved ones somewhere else that truly cares.
Leon Rabinowitz
We moved my brother into an independent senior living apartment. The staff was very professional and made the process of signing up and moving in very easy. Everyone was very helpful and professional
Paul Hammons
My Mom lived here for about 9 years. She couldn't have been in a better place. Corinne, the Director, is exceptional; compassionate, efficient and has an extensive depth of experience. She more than deserves any and all accolades sent her way. My Mom and our family were thankful and proud to call Merrill Gardens at Willow Glen her home!
3 more residents rated this community with an average of 4.3 stars
Families love this community. See if it’s the right fit for you.
Pricing
$4,500 – $9,000/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $4,500 to $9,000, the community offers a broad spectrum of services and amenities that align with this pricing. Families recognize value in the quality of care, meal services, and activity programs, though some administrative issues may impact perceived value for certain residents.
Location & Neighborhood
About the Area
Located in the quaint Willow Glen neighborhood of San Jose, Merrill Gardens benefits from a small-town feel with tree-lined streets and a lively local scene. The area offers easy access to cafes, boutiques, parks, and healthcare facilities, providing residents with both convenience and a pleasant community atmosphere.
Nearby Attractions
- Philz Coffee
- Orchard City Kitchen
- Valley Health Center Bascom
Public Transportation
- Nearby bus lines serving Curci Drive
- Complimentary transportation services provided by the community
Questions & Answers
Community Updates
Latest News
2025-10-01T17:08:56.000Z
Retirement is a major milestone. This is a time of excitement, exploration, and freedom. However, it can also come with a few unexpected challenges. One prevalent issue that some seniors experience is the shrinking of social groups. Many don’t see their friends and colleagues as often which can lead to loneliness. How can you expand your social network and make new friends in retirement? A good number of active older adults are opting to move to senior living communities for an opportunity to connect with like-minded individuals. Watch this video to learn about the social benefits of a senior living community:
2025-09-28T17:01:18.000Z
Our Inspire Connection Program embodies what is important to you and your loved one. We are committed to people, place, and purpose. Using a Montessori approach designed for memory care, residents can engage in community roles, routines, and activities, bringing a sense of belonging and well-being. Do you have questions about the Montessori approach to memory care? Watch this video to learn more:
2025-09-26T20:41:50.000Z
Leaving a longtime home can feel overwhelming—but it can also open the door to a new beginning filled with connection, comfort, and support. 💛 In our latest blog, guest blogger Eric Johnson shares how his mom making the move to senior living is not just about leaving a home, but about finding a new one. 👉 Read more here:
2025-09-11T17:02:29.000Z
Today, on 9/11, we take the time to remember the 3,000 people who lost their lives 24 years ago. We will never forget.
2025-09-01T17:03:08.000Z
Happy Labor Day! Thank you to all our incredibly hard working team members for your dedication, compassion, and expertise. We’re so grateful for everything you do to make our community a place where everyone feels like family. Enjoy your well-deserved day of recognition! 😊
2025-08-28T17:01:16.000Z
Touring a senior living community helps you see daily life, meet caring team members, and find the perfect fit for you or your loved one. Want to know what questions to ask during your visit? Check out our latest blog for helpful tips! 📖✨ Click here to read more:
2025-08-20T20:14:30.000Z
How can you expand your social network and make new friends in retirement? Many older adults are opting to move to senior living communities for an opportunity to connect with like-minded individuals. Check out this one-minute video to learn the social benefits of senior living:
2025-08-15T18:40:15.000Z
Did you know nearly 40% of seniors aren’t drinking enough water? 💧 Keep your body running smoothly with our simple hydration hacks for older adults: store water nearby, snack on hydrating fruits, or set helpful reminders. Learn more in our latest blog:
2025-08-11T23:02:07.000Z
Join us on August 20th for our Luau! See below for more information.
2025-08-06T16:32:09.000Z
Calling all Merrill Gardens at Willow Glen residents! Have you heard of our Good Friends Make Great Neighbors program? It’s the ultimate win/win — you refer a friend who moves in and the two of the split $2,000! Call (408) 283-0941 today to learn more.
Ready to learn more about Merrill Gardens At Willow Glen?
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