Morningside Of Raleigh

My mom was in this facility and is now moving out due to the complete lack of care provided, especially considering the cost. For over $6,000 a month, you would expect a certain standard of service they claim to provide—but that could not be further from reality. My mom entered with dementia that was still mild; she was independent and did not need memory care. We paid for a room, cleaning service, and medication dispensing. Yet her room was consistently dark, dingy, and NEVER cleaned. The entire facility often smelled of urine. After repeated complaints about the filth, nothing changed—I eventually bought my own supplies and cleaned her room and bathroom myself. Even worse, as my mom’s dementia progressed, the staff NEVER communicated with us about her episodes or what was happening. How can a facility responsible for people’s loved ones fail to notify families about their care and wellbeing? For the cost charged and the level of neglect received, this facility is unacceptable. DO NOT send your loved ones here.

I would strongly suggest looking for other homes.

I have two family members at Morningside of Raleigh and am very happy with the quality of care, quality of the staff and the beautifully updated community spaces. The Executive Director is the best in the area as she is intelligent, able to communicate effectively and works for the families. Additionally, the chef introduced himself to my father which made him feel very good, not to mention he's enjoying the food very much! These small details are what set Morningside of Raleigh apart from other ALFs in the area. Bravo!