New Albany Rehabilitation Center
$2,290 – $3,617/mo
Starting price
Assisted Living
Care types
Shared, Private
Room options
Yes
Wheelchair access
About New Albany Rehabilitation Center
New Albany Rehabilitation Center stands out in the Columbus area for its comprehensive care services, offering both Skilled Nursing and Assisted Living options. Located at 5691 Thompson Rd, it provides a comfortable and enriching lifestyle with amenities like a library, walking paths, and community activities. The center is known for its friendly staff and supportive environment, making it an affordable yet superior choice for senior living in a diverse neighborhood.
Our Care Approach
New Albany Rehabilitation Center focuses on providing comprehensive care through skilled nursing and assisted living services. The approach emphasizes a supportive environment with dedicated staff, though some reviews suggest inconsistencies in care delivery and communication.
Family Experience
Families typically experience a mix of satisfaction and frustration. Some appreciate the caring staff and supportive environment, while others face challenges with communication and inconsistent care quality. Overall, families value the dedication of certain staff members but may encounter issues with facility policies and maintenance.
Care & Services
Services and care programs available at New Albany Rehabilitation Center.
Medical Care Services
Provides assistance with activities of daily living and medication management, though specific nursing care is not detailed.
Personal Care Services
Includes support for bathing, dressing, and transfers, with a focus on maintaining residents' independence.
Specialized Care
Offers rehabilitation services, including physical therapy, but lacks specialized memory or behavioral care.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Reviews indicate that the facility is generally clean, but there are concerns about maintenance issues like peeling paint and non-functional lights.
Atmosphere & Community Feel
The atmosphere is often described as supportive, with friendly staff, but some residents report feeling isolated or experiencing a less friendly environment.
Safety & Security
Safety concerns include long wait times for assistance and some reports of falls due to inadequate support.
Amenities
Reviews
Based on 73 reviews
Reviews highlight mixed experiences at New Albany Rehabilitation Center, with some praising the friendly staff and cleanliness, while others express concerns about understaffing and inconsistent care quality. Positive comments often focus on the supportive atmosphere and dedicated staff members, while negative reviews mention issues with communication and facility maintenance.
- Friendly and supportive staff
- Cleanliness and maintenance of the facility
- Dedicated care team members
- Understaffing and long wait times for assistance
- Inconsistent communication and policy changes
- Facility maintenance issues
Luther Hutchinson
The whole staff was excellent during my stay. HAILEY, HAYLEY, and ALONZIA were exceptional. The team that worked with me was great. The whole organization was A+.
Pam D
Previously this was a nice facility with a great staff before they sold to this company. Do not place your loved one here, whether rehabilitation or senior living care. Paint peeling off the walls, lights don’t work, food not fit for a dog, lack of staff beyond words! I’ve worked in Senior Healthcare and this is some of the worst care I’ve seen.
Proverbs 31 Purposed
The DON MELISSA OSSA is very kind and helpful!! I appreciate her willingness to help me and my loved one when the social worker put little effort in. The place is clean and not busy. My loved one is happy here
17 more residents rated this community with an average of 3.2 stars
Families love this community. See if it’s the right fit for you.
Pricing
$2,290 – $3,617/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
The community offers a value proposition with pricing starting at $2,290, which is lower than the Columbus average. While it provides a range of amenities and services, the value is somewhat offset by concerns about staffing and facility conditions.
Location & Neighborhood
About the Area
Located in a diverse neighborhood in Columbus, Ohio, the area offers a mix of cultural and recreational opportunities. Nearby attractions include the Central Ohio Surgical Institute and the Macedonian Orthodox Cathedral, providing easy access to medical services and spiritual activities.
Nearby Attractions
- Central Ohio Surgical Institute
- Macedonian Orthodox Cathedral
- Bibibop Asian Grill
Questions & Answers
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