New Haven Care Center
$2,390 – $4,900/mo
Starting price
Assisted Living
Care types
Shared, Private
Room options
Yes
Wheelchair access
About New Haven Care Center
New Haven Care Center provides a range of assisted living and skilled nursing services in a small, community-focused setting in New Haven, Missouri. The center balances affordability with comprehensive care, offering 24-hour supervision, medication management, and help with daily activities. Residents can enjoy amenities like walking paths, a garden, movie nights, and community-sponsored activities that encourage engagement. Located near essential services such as a pharmacy and health care center, it supports residents' health and social needs. While some families praise the attentive and professional staff, others have expressed concerns about cleanliness and basic care consistency, reflecting a mixed experience.
Our Care Approach
New Haven Care Center emphasizes 24-hour supervision and assistance with daily living activities, medication management, and coordination with health providers. While some reviews reflect a compassionate and attentive care approach, others suggest challenges in maintaining consistent quality and responsiveness to medical needs.
Family Experience
Families often note the staff’s kindness and professionalism, with many feeling reassured by the communication and care provided. However, some families express frustration over inconsistent attention to residents' basic needs and safety, leading to mixed satisfaction levels during visits and interactions.
Care & Services
Services and care programs available at New Haven Care Center.
Medical Care Services
Includes medication management, health monitoring, and coordination with healthcare providers, with 24-hour supervision to support residents’ medical needs.
Personal Care Services
Assistance with bathing, dressing, transfers, and other activities of daily living is provided to support residents’ daily routines.
Specialized Care
The community does not offer memory care or behavioral care services but provides skilled nursing and assisted living tailored to general senior care needs.
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Living Environment
Cleanliness & Maintenance
Some reviews praise the facility’s cleanliness and upkeep, describing it as immaculately clean, while others report serious hygiene issues such as stained bedding and unclean furniture, indicating inconsistent maintenance standards.
Atmosphere & Community Feel
The center is described as small and family-oriented, with community activities like movie nights and walking paths that foster social engagement, though some families feel basic resident needs are sometimes overlooked.
Safety & Security
Safety concerns include reports of residents escaping the facility despite alarms and delayed medical responses, highlighting potential gaps in supervision and emergency protocols.
Amenities
Reviews
Based on 38 reviews
Reviews for New Haven Care Center reveal a divided picture: many families commend the staff’s dedication, cleanliness, and supportive environment, while others report serious issues with hygiene, medication management, and resident safety. Positive comments highlight attentive care and a family-oriented atmosphere, but negative reviews raise concerns about neglect and facility upkeep.
- Staff are described as attentive and professional
- Facility is noted as clean and well-maintained by some families
- Community activities and family-oriented environment are appreciated
- Reports of poor hygiene and unclean living spaces
- Concerns about medication errors and inadequate medical response
- Instances of residents escaping and safety alarms being ineffective
Carolyn Farrow
If I could give zero stars I would. Terrible care. My dad lives there but is being moved somewhere else. I went to visit twice and both times there was urine stains on his sheets and a smeer of fecal matter on his chair. Instead of cleaning it or changing his sheets they placed a pad over it. He also had a terrible cough to the point where he was wheezing and couldnt catch his breath. I was extremely concerned and no nurse ever came in to help him. They said "we are waiting for you to leave the facility before we do it". What?!?!? He also had escaped the facility and ended up on a main road. Crazy part is... this place has alarms that go off if a patient is near the elevator or doors. How did they miss this?! Ridiculous!! The place is outdated and filthy and staff couldn't be more unprofessional.
Randy Thebeau
I'm now, a temporary, physical therapy customer at this nursing home. I was sent there, after my surgery, to try to get my leg better, low and behold, they do a good job on my leg. In the mean time, they were MESSING UP, all of the other health problems that I have, and, if you take their medications, it's all going to be wrong. When you try to fix your own problem, they punish you by STEALING your meds, and, just let you DIE!!!!!!!+
Marvin Hardy
Quality care.
18 more residents rated this community with an average of 4.1 stars
Families love this community. See if it’s the right fit for you.
Pricing
$2,390 – $4,900/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
The community offers a broad price range from $2,390 to $4,900 per month, positioning it as an affordable option in the area. This pricing aligns with the mix of care levels provided, though some families question whether the value matches the reported inconsistencies in care quality.
Location & Neighborhood
9503 MO-100, New Haven, MO 63068
Get DirectionsAbout the Area
Located in New Haven, Missouri, the center sits in a predominantly White neighborhood with a median income around $68,821. The area offers convenient access to healthcare facilities and local amenities, supporting residents’ practical and social needs within a small-town setting.
Nearby Attractions
- Patients First Health Care Center
- Health Mart Pharmacy
- New River of Life worship place
Questions & Answers
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