Nhc Place At Cool Springs
$1,500 – $6,996/mo
Starting price
Assisted Living
Care types
Private, Studio, 1 Bedroom
Room options
Yes
Wheelchair access
About Nhc Place At Cool Springs
Nhc Place At Cool Springs brings together a large, well-maintained facility and a dedicated team focused on both short-term rehab and long-term assisted living. Residents benefit from 24-hour support, a wide range of daily activities, and amenities like a library, arts room, game room, and outdoor garden spaces. The community stands out for its attentive staff, regular family updates, and a location close to medical offices and pharmacies. While some areas feel a bit dated, the dining experience and social events—like birthday celebrations and movie nights—add a lively touch to daily life. Families appreciate the convenience, variety of care options, and the sense that their loved ones are in capable hands.
Our Care Approach
Nhc Place At Cool Springs emphasizes attentive, individualized care with a team that includes nurses, therapists, and support staff. Medical needs are addressed promptly, and rehabilitation services are a strength. The community fosters independence while ensuring help is always available, though staffing levels can impact response times for non-urgent needs.
Family Experience
Families often feel well-informed through regular updates from staff, and many appreciate the respectful, caring approach to their loved ones. Visits are described as positive, with easy parking and a welcoming environment. Some families express frustration with administrative processes, especially around discharge and medication management, but overall satisfaction with care during stays is high.
Care & Services
Services and care programs available at Nhc Place At Cool Springs.
Medical Care Services
24-hour nursing support, medication management, and coordination with physicians. Rehabilitation services, including physical and occupational therapy, are available on-site.
Personal Care Services
Assistance with bathing, dressing, mobility, and daily activities for both ambulatory and non-ambulatory residents.
Specialized Care
Short-term rehab, skilled nursing, and support for chronic conditions. No memory care or behavioral health services specifically mentioned in the provided data.
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Living Environment
Cleanliness & Maintenance
Facility is generally clean and well-kept, though some areas could use updating. Common spaces like the dining hall and entrance receive positive remarks for tidiness.
Atmosphere & Community Feel
Social life is active, with regular events, group activities, and a friendly vibe. Residents and families often mention feeling welcomed and part of a community.
Safety & Security
24-hour supervision and a dedicated call system provide peace of mind. The facility is wheelchair accessible and offers ample parking, including handicapped spots.
Amenities
Reviews
Based on 29 reviews
Reviews highlight caring, attentive staff and a generally positive atmosphere, with many families praising the quality of medical care and rehabilitation services. However, some mention challenges with staffing levels, occasional delays in response times, and mixed feedback on food quality. Discharge processes and communication during transitions can be stressful for some families, though exceptional care during stays is a consistent theme.
- Staff described as caring, attentive, and respectful
- Active calendar with birthdays, bingo, and movie nights
- Clean, spacious rooms and convenient parking
- Occasional understaffing leads to delayed care responses
- Mixed reviews on food quality and room updates needed
- Stressful discharge and medication management experiences for some families
Cheryl Hanvey
My husband needed a skilled unit for six weeks after his infected knee replacement implant was removed. My dad was in NHC in Lewisburg and received good care while there. NHC in Cool Springs had a room so we went there. The staff was great and Judith was his nurse most of the time. She was very caring and all the staff was attentive. The doctor's were there as soon as a problem arose. He received antibiotics via a PICC IV line every 8 hours. They have in house physical and occupational therapy but make sure your doctor sends an order if you have limits. In our case he couldn't put weight on his leg with a cement block in his knee. They have a gorgeous courtyard, dining room and facility. There are more great employees too many to name and also the Director.
Susan Pauley
my son was a patient for 3 months with various trips to the hospital for surgery which did not go well. NHC Cool Springs were so attentive to my son and my family, whatever he needed or whatever family needed - we got it! Caring techs, nurses, director of nursing (Kara & Kim) & staff, and Todd and Jayne. We were treated with respect and care. I cannot say enough about the techs & nursing staff and would love to give a shout out to Kate, Cassity, Kendall and others that I can't remember right off. The only reason we moved was due to distance from where our family lives. Love to all!!!
Matthew Turner
Very caring staff and very well run.
8 more residents rated this community with an average of 4.8 stars
Families love this community. See if it’s the right fit for you.
Pricing
$1,500 – $6,996/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs starting around $3,600 for assisted living—lower than the local average—the community offers good value for the range of services and amenities provided. Skilled nursing stays are more expensive, and some families find the transition to assisted living costly. Overall, families feel the quality of care justifies the price, but long-term affordability may be a concern for some.
Location & Neighborhood
211 Cool Springs Blvd, Franklin, TN 37067
Get DirectionsAbout the Area
Situated on Cool Springs Blvd in Franklin, TN, the community is close to medical offices, pharmacies, and places of worship. The area offers a mix of suburban convenience and easy access to healthcare, with dining and shopping options nearby.
Nearby Attractions
- Franklin Orthopaedics & Sports Medicine (0.5 miles)
- Walmart Pharmacy (less than 1 mile)
- Church of the City (within 2 miles)
Public Transportation
- No specific public transit details provided
- Ample parking available on-site
Questions & Answers
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