Northwest Healthcare Center
$3,600 – $5,000/mo
Starting price
Assisted Living
Care types
1 Bedroom
Room options
No
Wheelchair access
About Northwest Healthcare Center
Northwest Healthcare Center stands out for its comprehensive health care services and nurturing environment in the Baltimore area. Located at 4601 Pall Mall Rd, this skilled nursing facility offers certified skilled nursing for 12 to 16 hours daily, a 24-hour call system, and constant supervision. Residents enjoy a variety of activities, including arts, fitness programs, and social events, all set amidst a serene garden and walking paths. The community's proximity to Sinai Hospital and the University of Maryland Rehabilitation & Orthopaedic Institute ensures quick access to advanced medical care.
Our Care Approach
Northwest Healthcare Center provides a range of medical services, including physical therapy, occupational therapy, and chronic disease management. However, the care approach is criticized by some for lacking adequate supervision and communication, particularly for residents with dementia. The community emphasizes creating a supportive environment but faces challenges in consistently delivering high-quality care.
Family Experience
Families visiting Northwest Healthcare Center may experience a mixed bag. Some appreciate the welcoming staff and clean environment, while others express frustration with the care quality and communication. Overall, the experience varies significantly depending on individual interactions with staff and the level of care received.
Care & Services
Services and care programs available at Northwest Healthcare Center.
Medical Care Services
Nursing care, medication management, and health monitoring are available, with certified skilled nursing provided daily.
Personal Care Services
Assistance with daily activities such as bathing, dressing, and mobility support is offered.
Specialized Care
Physical therapy, occupational therapy, and rehabilitation services are provided, though memory care is not explicitly mentioned.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Some reviews highlight the cleanliness of the facility, while others mention maintenance issues such as broken beds and unclean conditions.
Atmosphere & Community Feel
The community offers a range of activities to foster engagement, but some residents report feeling neglected or unattended.
Safety & Security
Concerns about safety and supervision have been raised, with reports of unwitnessed falls and inadequate monitoring of residents with dementia.
Amenities
Reviews
Based on 22 reviews
Reviews of Northwest Healthcare Center reflect mixed sentiments. Some families express dissatisfaction with staff behavior and care quality, citing instances of neglect and poor communication. However, others appreciate the kindness and compassion of the staff, highlighting positive interactions and a clean environment. Overall, the community faces challenges in meeting the expectations of all its residents and their families.
- Staff kindness and compassion
- Clean environment
- Supportive front desk staff
- Reports of neglect and poor supervision
- Staff rudeness and lack of concern for residents
- Inadequate communication
Frank Bertaina
Less than stellar....🤷🏻♂️😬
brittany johnson
Not a good place to place your family or work the whole HR department need to be fired and replaced! Just sad how people wake up everyday and be satisfied with themselves!The state need to shut them down and restart NorthWest Rehab over again for the sake of the name and 40 years they put in that African definitely don’t have a clue Sara think she doing something by being mean to her staff wow and Rondetta do as she told don’t investigate nothing! I will keep putting reviews out til justice is served!
Angel Marriott
If I could give this place a 0 star rating I would. Nurse are rude and GNA's are too overwork to care about the residents. My father in law came to this facility around March 1st and not even a week later they claim he had an unwitnessed fall. He was sent to Sinai Hospital where he needed to be intubated and is currently in the ICU. This facility is hiding the truth about what really happened because why would you leave someone who has dementia unattended and they knew my father in law was demented. Also when he was there they never changed his clothes when we went to visit he the second day he was there he still had on the same clothes and lied about not having extra clothes for him to wear. Moral of the story do not send your family members here because they will end up in the ICU or worst... Dead!
6 more residents rated this community with an average of 4.5 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,600 – $5,000/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
The value proposition of Northwest Healthcare Center is influenced by its comprehensive services and strategic location near medical facilities. However, the mixed reviews and concerns about care quality may impact the perceived value for some families. Pricing information is not available, making it difficult to assess the cost-effectiveness of the services provided.
Location & Neighborhood
About the Area
Northwest Healthcare Center is located in the Edgecomb neighborhood of Baltimore, offering proximity to essential amenities like Sinai Hospital and the University of Maryland Rehabilitation & Orthopaedic Institute. The area provides a mix of local dining options and community services, enhancing the quality of life for residents.
Nearby Attractions
- Sinai Hospital of Baltimore
- University of Maryland Rehabilitation & Orthopaedic Institute
- Mt. Washington Tavern
Public Transportation
- Local bus services
- Taxi services
Questions & Answers
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