Norwood Crossing
$11,340 – $11,340/mo
Starting price
Memory Care
Care types
2 Bedroom
Room options
Yes
Wheelchair access
About Norwood Crossing
Norwood Crossing stands out with its expansive campus in Chicago's Norwood Park neighborhood, blending a rich heritage with modern senior living options. The community serves approximately 250 residents, providing skilled nursing, assisted living, and specialized memory care within a setting that features elegant dining, cozy private apartments, and inviting common areas like a grand piano lounge. Its Norwegian-inspired architecture and peaceful surroundings offer a distinctive atmosphere. While the assisted living section is praised for comfort and activities, the skilled nursing areas have received mixed feedback regarding maintenance and communication. Families benefit from convenient access to local amenities and public transit, supporting frequent visits and community engagement.
Our Care Approach
Norwood Crossing provides 24/7 skilled nursing and memory care with registered nurses and certified nursing assistants on site. The community supports daily living activities and specialized dementia care, though reviews suggest staffing shortages sometimes impact care consistency. Rehab services receive positive remarks, indicating focused therapeutic support.
Family Experience
Families often find initial staff interactions helpful and appreciate the location's accessibility. However, many express frustration with communication lapses, especially regarding medical appointments and resident care updates. Some families report feeling disconnected after the first week and have moved loved ones due to dissatisfaction.
Care & Services
Services and care programs available at Norwood Crossing.
Medical Care Services
Includes skilled nursing, medication management, health monitoring, and short-term rehab with licensed nurses available 24/7.
Personal Care Services
Assistance with bathing, dressing, mobility support, and daily living activities tailored to resident needs.
Specialized Care
Memory care and dementia support programs designed for individuals with cognitive impairments.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Assisted living areas are generally clean and organized, but skilled nursing sections have been criticized for outdated, dirty rooms and poorly maintained furnishings.
Atmosphere & Community Feel
The assisted living portion offers a spacious, comfortable environment with social activities and a homelike feel, while skilled nursing areas feel less welcoming and more institutional according to some family reports.
Safety & Security
Some families report concerns about resident safety, including incidents of theft and verbal abuse, though a few nurses demonstrate empathy and respect. Security staff are noted positively.
Amenities
Reviews
Based on 25 reviews
Reviews reveal a divided experience: many appreciate the care and friendly staff in assisted living and rehab, while others express serious concerns about cleanliness, staffing shortages, and communication in the skilled nursing sections. Positive comments highlight helpful nurses and good rehab care, but negative reviews focus on poor room conditions, missed appointments, and understaffing, leading some families to seek alternative facilities.
- Helpful and kind staff during initial admission
- Good rehab and skilled nursing care noted by some
- Engaging activities and well-maintained assisted living areas
- Dirty and outdated rooms in skilled nursing
- Missed medical appointments and poor communication with families
- Understaffing leading to overwhelmed caregivers and resident neglect
Monique Mcglory
Working thru an agency & communicated a hr prior that I woke up sick. They put me down as a DNR(do not return) . Rude staff except receptionist & security!
Savanna Maxwell
I’m not surprised that the poor ratings of this establishment I’m a very professional woman. I am a very polite and kind woman as well but people like me is not the type of staff they want. They like people that are Unfriendly. God bless them🤭
Linda Villsrreal
GREAT CARE & REHAB
6 more residents rated this community with an average of 4.2 stars
Families love this community. See if it’s the right fit for you.
Pricing
$11,340 – $11,340/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
At $11,340 per month, Norwood Crossing is priced above the Chicago area average. While its broad range of amenities and care levels justify the cost for some, mixed reviews about facility upkeep and staffing raise questions about value for families seeking skilled nursing care.
Location & Neighborhood
About the Area
Located in the Norwood Park neighborhood of Chicago, Norwood Crossing benefits from a peaceful, village-like atmosphere with access to parks and nature centers. The area combines suburban calm with city convenience, featuring nearby pharmacies, cafes, and easy public transit connections that facilitate family visits and community involvement.
Nearby Attractions
- Norwood Park Nature Center
- Local cafes such as Starbucks
- McDonald's and nearby dining options
Public Transportation
- CTA Blue Line
- CTA Bus Route 68
Questions & Answers
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