Orchard Pointe at Terrazza
$3,200 – $4,000/mo
Starting price
Memory Care
Care types
1 Bedroom
Room options
Yes
Wheelchair access
About Orchard Pointe at Terrazza
Orchard Pointe at Terrazza stands out with its strong focus on memory care, featuring a dedicated team trained in dementia care and the innovative Portraits program inspired by Montessori principles. Located in Peoria, AZ, this large community offers a range of care including assisted living, memory care, and independent living, all supported by 24/7 nursing staff. Residents benefit from a variety of amenities such as a movie theater, salon, game room, and a cozy café, alongside engaging social and fitness activities. The community’s use of advanced AI technology for fall prevention highlights its commitment to safety. Families appreciate the warm, family-like atmosphere and the staff’s dedication, although some reviews note challenges with staff turnover and management responsiveness in memory care.
Our Care Approach
Orchard Pointe at Terrazza emphasizes specialized memory care with trained staff and a Montessori-based Portraits program that focuses on residents' abilities rather than limitations. Nursing care is available 24/7, including medication management and hospice support. The staff’s dedication to individualized care and teamwork is frequently highlighted in reviews.
Family Experience
Families often feel supported and reassured by the staff’s compassion and communication, especially during challenging health episodes. Many appreciate the personalized attention and the warm, welcoming environment during visits. However, some families report frustration with management responsiveness and communication gaps, particularly in memory care.
Care & Services
Services and care programs available at Orchard Pointe at Terrazza.
Medical Care Services
Includes 24/7 nursing care, medication management, health monitoring, and hospice support as needed.
Personal Care Services
Assistance with daily living activities such as bathing, dressing, grooming, and mobility support.
Specialized Care
Memory care with a secured environment, dementia-specific training for staff, and the Montessori-inspired Portraits program to stimulate cognitive abilities.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is consistently described as very clean and well-maintained, with a beautiful Spanish-style design and inviting common areas.
Atmosphere & Community Feel
Residents and visitors note a friendly, family-like atmosphere with social activities, welcoming staff, and opportunities for engagement such as happy hours and music programs.
Safety & Security
Advanced AI technology is used to reduce falls, and the community provides secured memory care environments. However, some reviews mention concerns about staff shortages impacting safety.
Amenities
Reviews
Based on 65 reviews
Reviews overwhelmingly praise the caring, engaged staff and the clean, well-maintained facility, especially in memory care. Many families highlight compassionate leadership and personalized attention, with special mention of the memory care director and executive team. However, a minority of reviews express concerns about staff turnover, management communication, and care consistency in memory care, leading some families to relocate their loved ones. Overall, resident satisfaction is high, with a strong sense of community and quality amenities.
- Staff are described as amazing, welcoming, and dedicated, often going above and beyond
- Memory care team is well-trained with a focus on understanding dementia
- Facility is clean, beautiful, and offers many activities that residents enjoy
- High staff turnover and management changes in memory care caused concern
- Some families experienced poor communication and lack of transparency from leadership
- Instances of inconsistent care and safety issues, such as falls, were reported
Brittany Martinez
I am not an employee here I work with hospice I wanted to take a moment and just let everyone know that this facility is one of the best and cleanest memory care facilities I have ever visited the workers are amazing and they all welcome you with beautiful smiles and good mornings the memory care director is Dayna and she is a higher up she’s the memory care coordinator I have never seen someone in a facility especially a higher up step up and do the work with her team members when their short of staff they are all such an amazing team that work together as a team and they all step up and get through their day regardless of how stressful the day was and at the end of the day their still smiling and having an amazing time with the residents and the team members you guys are amazing and I always look forward to coming here you guys can make a persons day with your guys attitude and amazing team that’s always smiling
robert densford
I would like to thank DJ Bowls, Senior Living Counselor at Orchard Pointe at Terrazza for her understanding and advise regarding our living needs, present and future. She literally spent hours of her time helping, advising and showing us all Orchard Point has to offer. She exhibits great compassion and care for clients and residents alike. I would recommend "CJ" and her facility without reservations. Go visit and ask for CJ Bowls to show you around.
Duo Buffa
Dad lived in Memory Care OPT for for 2.5 years. No place is perfect but the caregivers and leaders like Lori Higuera (executive director) & Craig Kielpinski went above and beyond. We had our struggles as dad’s disease progressed but OPT supported us. When dad died, the camera in his room picked up the last caregiver to see him. He told dad goodbye & to rest in peace (as he wiped tears from his eyes). That’s more than a job…that’s caring. Highly recommend OPT for your loved ones. Clean, excellent care, engaged caring staff and prepared to assist through hospice until your loved ones passes into heaven.
5 more residents rated this community with an average of 5.0 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,200 – $4,000/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs starting around $3,200, Orchard Pointe offers competitive pricing below the Peoria average. The extensive amenities, comprehensive nursing support, and innovative memory care programs contribute to a strong value proposition, though some families weigh this against concerns about staff turnover and management in memory care.
Location & Neighborhood
6775 W Happy Valley Rd, Peoria, AZ 85383
Get DirectionsAbout the Area
Situated in Peoria, Arizona, Orchard Pointe at Terrazza is located near local amenities including medical offices, pharmacies, and dining options. The neighborhood offers easy access to parks like Terramar Park and places for spiritual reflection such as Copper Hills Church, providing a balanced environment of convenience and tranquility.
Nearby Attractions
- Terramar Park
- Cantina Gueros Restaurant
- Black Rock Coffee Bar
Public Transportation
- Local bus routes serving West Happy Valley Road
- Nearby access to regional transit connections in Peoria
Questions & Answers
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