Our Home - New Albany
$5,700 – $5,700/mo
Starting price
Memory Care
Care types
1 Bedroom
Room options
Yes
Wheelchair access
About Our Home - New Albany
Our Home - New Albany distinguishes itself with a spacious, light-filled environment designed to support residents with assisted living and memory care needs. The community’s attentive staff, including dedicated nurses and caregivers, foster a close-knit atmosphere where residents feel genuinely cared for and engaged. Culinary offerings stand out thanks to a professional chef who crafts meals tailored to individual preferences and dietary needs. Residents appreciate the inviting outdoor walking paths and park-like views visible from large windows, encouraging activity and relaxation. Families value the transparent communication and team approach, which ensures personalized support as residents’ needs evolve.
Our Care Approach
Our Home - New Albany emphasizes individualized care tailored to each resident’s evolving needs, especially for those with dementia and Alzheimer’s. The nursing and caregiving teams are described as compassionate and proactive, working closely with families to ensure comfort and quality of life. The community also offers a specialized "Day Friends" program for memory care support.
Family Experience
Families report feeling welcomed and supported by staff who communicate clearly and remember family members by name. Visitors appreciate the community’s openness and the involvement of families in activities and care planning, which fosters trust and peace of mind.
Care & Services
Services and care programs available at Our Home - New Albany.
Medical Care Services
Includes 12-16 hour nursing coverage, medication management, health monitoring, and 24-hour emergency call systems.
Personal Care Services
Assistance with daily living activities such as mobility support, personal hygiene, and individualized care plans.
Specialized Care
Memory care programs tailored for dementia and Alzheimer’s residents, including secure environments and the "Day Friends" adult day program.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is described as spotless and well-maintained, with a fresh, clean smell and open floor plans that enhance comfort and accessibility.
Atmosphere & Community Feel
Residents enjoy a friendly, engaging atmosphere with ample opportunities for social interaction, outdoor walks, and participation in diverse activities including music and resident-run programs.
Safety & Security
Memory care areas feature secure, locked doors with alert systems to ensure resident safety. The community provides 12-16 hour nursing coverage and a 24-hour call system for emergencies.
Amenities
Reviews
Based on 58 reviews
Reviews consistently praise the caring and responsive staff, the cleanliness and spaciousness of the facility, and the quality of food. Families highlight the smooth transition process and the community’s ability to meet changing care needs, especially for memory care residents. A few negative comments mention staffing and communication challenges, but the overall sentiment is highly positive with a 4.7 average rating from 58 reviews.
- Staff are attentive, knowledgeable, and form meaningful relationships with residents
- Food quality is excellent, with a professional chef creating diverse menus
- The facility is clean, spacious, and filled with natural light, creating a welcoming environment
- Some reviews mention occasional staffing and communication issues
- A few concerns about management responsiveness were noted
- Limited mention of behavioral care services
Brandon Boyd
Lovely community with staff that really care! Lori is a gem 💎
Audrey
Love this home
julie wyatt
My family moved our Mother to Our Home in August of 2024 after we were unhappy with other long term facility that our Mother was in. After visiting and interviewing ten different places, the choice was an easy one. Tara, Chelsea and McKenzie were very patient very our family as very had many questions due to our very unpleasant prior experience. Our Home is very spacious and open so that natural light is allowed in. The residents are very happy there. When I was moving my Mom in there was a resident outside walking and she stopped me and said “moving in or out.” I said “I’m moving my Mom in.” The resident shared that she has been there for 3 weeks and that she loved it there. A completely, unprompted testimony from a resident made me feel better that I had made the right decision for my Mom. The food is excellent. The Dining Staff makes sure that they get to know the residents likes and dislikes and makes sure that they are eating. My husband and I and my Mother’s Clergy have even had meals there. They were very impressed. The Staff works with us to ensure that Mom is getting the best care possible. When my nephew was moving furniture into Mom’s room, he was impressed that the Front Desk Staff remembered his name and spoke to him as he was in and out of the building. He commented that the other place Mom was at never spoke to him or even knew his name even after 5 months. Katina promptly responds to emails and is great at communicating Mom’s schedules with all Staff. Upon move in, I was handed a sheet with phone numbers and emails for everyone…from Greg, the Owner, each Director, the Nurses, etc. Our Home is truly a team with the family.
23 more residents rated this community with an average of 4.6 stars
Families love this community. See if it’s the right fit for you.
Pricing
$5,700 – $5,700/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly pricing around $5,700, Our Home - New Albany positions itself as a premium option in the Columbus area, reflecting its comprehensive care services, skilled staff, and high-quality amenities. Families note the value in the attentive care and excellent food, though some mention the cost is above average compared to local alternatives.
Location & Neighborhood
About the Area
Located in the Preserve South neighborhood of Columbus, Ohio, Our Home - New Albany benefits from a suburban setting with easy access to medical facilities like Central Ohio Surgical Institute and New Albany Family Health. The area offers a mix of dining, shopping, and outdoor recreational options, creating a convenient and pleasant environment for residents and visitors alike.
Nearby Attractions
- Bibibop Asian Grill
- Northstar Cafe
- Local walking paths and parks
Public Transportation
- Local bus routes serving Thompson Road corridor
- Nearby access to regional transit connections in Columbus
Questions & Answers
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