Oxford Springs Tulsa Memory Care

When we were faced with my mother having dementia, we were on a deadline to provide the care that my mother needs. As we wanted to keep her in her home, we were not able to quit our jobs and provide for her financial care. Dave found Oxford Springs and called me immediately that this was the place for mom and he was right! The staff is AMAZING!! The love and care they provide is noticed immediately! Lisa and Tyler are spot on amazing! The activity directly is fabulous! They have constant activities, entertainers, festival for the holidays, amazing food and TRULY LOVE TVEIR PATIENTS! I leave there knowing my mom is ok and that means the world to us!!

It is so hard to put into words how wonderful this place was to my dad. Dealing with dementia was very confusing for all of us, and it was so hard to have to place him in a memory care home due to the level of care he needed. Also, nursing homes, etc. do not have the best reputations for treating the elderly, sick, or vulnerable adults sadly. There are so many horror stories or abuse of all kinds in these types of places. However, we were SO FORTUNATE to have Oxford open their arms wide to welcome not only my dad, but our entire family. This place changed all of our lives. From the first day while I was waiting for him to arrive by myself, everyone from the nurses, aides, cooking staff, etc. made conversation with me and answered all my questions and put any worries I had to rest. The positive personalities here are truly contagious. I never met one person I didn’t feel comfortable with. They hire their staff well. It is evident they truly care for their residents. Obviously, my dad was extremely confused moving somewhere new after over 30 years. But they understood what he was going through. They let him socialize and do things at a pace that felt right to him. They never forced anything. At any time, if there were ever concerns, they were immediately and PROPERLY addressed. My dad was never a rule follower honestly, but somehow the staff here brought out the best in him. So much so that they called him their star resident. That melted my heart! It made me so happy to see him thriving and being loved while we weren’t there. The facility itself is so clean and welcoming. I love the patio they have access to all hours of the day. There is no chance of escape with wanderers. They have the option for single bedrooms and we were able to do that and he could lock his door when he left his room and that helped him tremendously. We wouldn’t have left this facility if we hadn’t exhausted all financial resources to keep him here already. Unfortunately, systems in this world aren’t set up to properly care for the elderly and the cost is insane. He is in another memory care for the time being, which is state funded and it has been such a horrible experience compared to his year and a half at Oxford. I pray in the future we are able to bring him back to Oxford. Thank you from the bottom of my heart to everyone who helped care for my dad. I truly don’t know what would’ve happened without everyone’s kindness and genuine love for their residents.

Beware of this establishment, my mother in law was here for a few months before unfortunately passing on, there were cockroaches in her room we personally seen, we were told they would be taken care of but never was. My mother in law constantly complained of other residents coming into her room at all hours sometimes naked harassing her waking her up, these were patients with Alzheimer's , dementia and similar diseases allowed to freely go into other patients rooms. She also accused staff of treating her badly and not taking very good care of her. We got to the point we purchased a hidden camera installed in alarm clock and placed on her dresser only for us to find micro usb card missing first time we visited after placing then after replacing it clock was missing next visit so we never had any proof of what she was accusing them of. We had paid in advance and now 5 months later we are still waiting for last months refund, I was told I needed to speak with Sherry the office manager spoke to her multiple times and exchanged emails over the course of 3 weeks but now she won’t answer emails or phone calls, she just kept giving excuses and the runaround. I feel as if they scam quite a few people if this is how they do business normally, I’m going have to get lawyer in order to resolve. Just try calling them they won’t answer phone. Potential patient families beware!!