Pa Peterson At The Citadel
$3,500 – $7,600/mo
Starting price
Memory Care
Care types
1 Bedroom
Room options
No
Wheelchair access
About Pa Peterson At The Citadel
Pa Peterson At The Citadel brings together a full spectrum of care—from skilled nursing and rehabilitation to memory care and hospice—all under one roof at 1311 Parkview Avenue in Rockford. Residents here find both private and semi-private rooms, each designed for comfort and accessibility, with amenities like outdoor gardens, communal dining, and fitness spaces that encourage an active, engaged lifestyle. The community emphasizes flexible dining options and a calendar packed with social, spiritual, and wellness activities, aiming to support independence while providing attentive medical and personal care. Licensed nursing staff are available around the clock, and specialized programs address the unique needs of those with memory challenges. Families appreciate the range of services, but should be aware that experiences with care quality and facility upkeep vary, as reflected in resident feedback.
Our Care Approach
Pa Peterson At The Citadel provides a structured care environment with licensed nursing staff available at all times, medication management, and support for daily living activities. The community emphasizes rehabilitation, memory care, and hospice services, but review feedback indicates that the consistency and quality of care can vary significantly, with some residents feeling well-supported and others reporting neglect.
Family Experience
Families visiting Pa Peterson At The Citadel report a wide range of experiences, from appreciation for attentive care and good food to frustration over communication gaps and concerns about loved ones’ wellbeing. Several mention difficulty reaching staff by phone and worry about the level of attention residents receive, especially during off-hours.
Care & Services
Services and care programs available at Pa Peterson At The Citadel.
Medical Care Services
24-hour licensed nursing, medication management, wound care, and rehabilitation services are available, though reviews suggest variability in responsiveness and quality.
Personal Care Services
Assistance with daily living activities, housekeeping, and meal service are provided, but some residents report delays and inadequate help with personal hygiene.
Specialized Care
Memory care for residents with Alzheimer’s and dementia, short-term rehabilitation, and hospice care are all part of the care continuum at this community.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Several reviews mention unsanitary conditions, including pests and strong odors, suggesting ongoing challenges with facility upkeep.
Atmosphere & Community Feel
The community aims to foster social connections through activities and shared spaces, but resident satisfaction with the social environment appears mixed based on reviews.
Safety & Security
While the community offers 24-hour nursing and emergency alert systems, some reviews express concerns about resident safety due to slow staff response and inadequate supervision.
Amenities
Reviews
Based on 90 reviews
Reviews for Pa Peterson At The Citadel show a mix of strong praise and serious concerns, with many highlighting issues around staffing, cleanliness, and responsiveness, while a smaller number note positive experiences with food and caring individual staff members. The overall rating is modest, and feedback suggests that while some residents and families feel supported, others report significant gaps in care and facility maintenance.
- Some residents and visitors praise the quality and variety of food
- A few mention kind, caring nurses who make a difference
- Occasional positive comments about weight gain and improved wellbeing
- Frequent complaints about cold, unappetizing meals and lack of timely assistance
- Reports of unsanitary conditions, including pests and unpleasant odors
- Concerns about understaffing, slow response to calls for help, and possible neglect
niya Sanders
Absolutely terrible service the nurses do not care about the health of there patients. They feed the elderly terrible and cold food they don’t check on them regularly in fact they leave them alone for hours at a time patients even yell and scream for help sometimes on the bright side of things there only LIKE TWO NURSES WHO ACTUALLY DO THERE JOBS AND CARE FOR THEIR PATIENTS!
Terry Kurzinski
Went to visit a friend. She has been there 3 days. Food is real good always something different. Staff is nice
Danielle Hassel
Unsanitary- roaches (ground floor) and mice (1st floor) & carpet that reeks of pee Food is disgusting and has ppl sick often Nursing care is subpar, scarce as they don't know how to adequately staff their facility. Injuries galore- meaning your loved one will come up with mystery bruises, broken legs &/or arms Take your person home and hire a private duty caregiver.
32 more residents rated this community with an average of 3.3 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,500 – $7,600/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With no specific pricing information provided, it’s challenging to assess value directly. Families should weigh the breadth of services—including skilled nursing, rehabilitation, and memory care—against the mixed reviews regarding care quality and facility conditions when considering this community.
Location & Neighborhood
1311 Parkview Ave, Rockford, IL 61107
Get DirectionsAbout the Area
Pa Peterson At The Citadel sits in a residential area of Rockford, close to local hospitals, pharmacies, and dining options, offering convenience for medical needs and errands. The neighborhood is described as diverse and stable, with a mix of housing and services within easy reach.
Nearby Attractions
- SwedishAmerican Hospital
- Schnucks Pharmacy
- Spring Garden Family Restaurant
Public Transportation
- Local bus routes serve the Rockford area
- Access to ride-sharing and taxi services is available
Questions & Answers
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