Park Terrace Health Campus
$6,000 – $9,000/mo
Starting price
Memory Care
Care types
Shared, Private
Room options
No
Wheelchair access
About Park Terrace Health Campus
Park Terrace Health Campus in Louisville, KY, specializes in memory care and skilled nursing services with a focus on supporting residents through tailored rehabilitation and daily engagement. The community features private and shared rooms designed for comfort, alongside amenities like an arts room, gardens, and daily activities such as movie nights and Vitality classes. Its location offers easy access to medical facilities and pharmacies, enhancing convenience for residents and families. With 24-hour staff availability and a structured memory care environment, Park Terrace aims to support residents’ well-being while providing a range of social and therapeutic programs to keep them active and connected.
Our Care Approach
Park Terrace emphasizes structured memory care with trained caregivers and daily schedules designed to ease anxiety. Therapy and rehabilitation services are available, though reviews suggest variability in execution. The community promotes a supportive environment with 24/7 staff to assist residents’ medical and personal needs.
Family Experience
Family members often appreciate the communication and kindness of staff, especially in memory care, and value the engaging activities offered. However, some families report frustration with inadequate care, lack of timely updates, and concerns over neglect, impacting their overall satisfaction and trust.
Care & Services
Services and care programs available at Park Terrace Health Campus.
Medical Care Services
On-site skilled nursing and rehabilitation services, medication management, and health monitoring are provided, with access to dialysis and pharmacy partnerships.
Personal Care Services
Assistance with daily living activities, meal preparation, housekeeping, and emergency alert systems support residents’ independence and safety.
Specialized Care
Dedicated memory care with structured support, behavioral management is not provided, but therapy and rehabilitation focus on mobility and recovery.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Most reviews commend the facility’s cleanliness and well-maintained grounds, though a few mention unpleasant odors and housekeeping lapses.
Atmosphere & Community Feel
The atmosphere is described as home-like by some, with active social programs and friendly staff, but others feel the environment can be impersonal and hospital-like, especially in shared rooms.
Safety & Security
While 24-hour staff presence is noted, some families express serious concerns about resident safety due to neglect, insufficient supervision, and delayed responses to health issues.
Amenities
Reviews
Based on 59 reviews
Reviews for Park Terrace Health Campus reveal a mix of experiences, with many praising the kindness and dedication of staff, cleanliness, and quality of therapy and food. However, some families report serious concerns about neglect, inconsistent therapy, and inadequate supervision, leading to safety worries. Overall, satisfaction varies widely, reflecting both positive care moments and troubling lapses.
- Staff described as kind, caring, and compassionate
- Cleanliness and facility upkeep noted as excellent
- Therapy services and food quality praised by several residents
- Reports of neglect and inadequate supervision of residents
- Inconsistent physical therapy and lack of follow-up care
- Concerns about staff professionalism and responsiveness
Michael C
“”BEWARE”” DO NOT ALLOW YOUR PARENT TO STAY IN THIS PLACE!!!!… The staff is unprofessional and provides inadequate care… your parent or loved one will absolutely experience NEGLECT!!… and the entire facility reeks of urine.
Courtney Peters
What a blessing Park Terrace has been! The staff is top notch, kind and caring. The facility is clean and feels like home. My mother, who is in memory care, has adjusted well and is happy due to the efforts of the very compassionate people who work here. I highly recommend Park Terrace.
Mary Mattingly
Therapy is doing a good job. Food is good. Housekeeping does a good job. All floor takes good care of me.
16 more residents rated this community with an average of 3.9 stars
Families love this community. See if it’s the right fit for you.
Pricing
$6,000 – $9,000/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $6,000 to $9,000, Park Terrace positions itself as a premium provider in the Louisville area. While some families find value in the quality of therapy, meals, and activities, others question the cost given reports of inconsistent care and neglect.
Location & Neighborhood
9700 Stonestreet Rd, Louisville, KY 40272
Get DirectionsAbout the Area
Located in Southwest Louisville, Park Terrace Health Campus is near shopping centers like Dixie Manor and Meijer, as well as multiple pharmacies and medical facilities including UofL ER and Norton Leatherman Spine. The area offers convenient access to dining, churches, and essential services, providing a practical setting for residents and families.
Nearby Attractions
- Dixie Manor Shopping Center
- Meijer Supermarket
- Beechmont Baptist Church
Public Transportation
- Local Louisville Metro bus routes serving Stonestreet Rd area
- Nearby transit stops connecting to downtown Louisville
Questions & Answers
Community Updates
Latest News
2025-06-23T15:19:50.000Z
While rewarding, the reality of caring for an aging loved one is often stressful and time-consuming. Click to read about 8 ways you can manage, and possibly relieve, some of that stress.
Learn more (opens in new tab)
2025-05-14T14:20:32.000Z
The Value of Memory Care. When searching for the best memory care provider, you deserve to know exactly what’s included in the cost of Memory Care and why it matters.
Learn more (opens in new tab)Ready to learn more about Park Terrace Health Campus?
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