Parklane West Healthcare Center
$4,200 – $5,125/mo
Starting price
Assisted Living
Care types
Private, Studio, 1 Bedroom
Room options
Yes
Wheelchair access
About Parklane West Healthcare Center
Parklane West Healthcare Center in San Antonio’s Bel Meade neighborhood provides a blend of assisted living and rehabilitation services with a focus on recovery and activity. Residents have access to a variety of amenities including a fitness center, arts and activity rooms, walking paths, and scheduled social events like movie and music programs. The community supports mobility with wheelchair access and offers private and studio apartments. While the facility emphasizes rehabilitation with a new therapy gym and equipment, families should consider mixed reviews regarding care consistency. Its location offers convenient access to local physicians, pharmacies, and parks, enhancing daily life beyond the community.
Our Care Approach
Parklane West focuses on rehabilitation and assisted living without providing specialized memory or behavioral care. The care approach includes physical and occupational therapy with a new therapy gym, aiming to support recovery. However, reviews indicate variability in nursing care quality, with some staff praised for compassion and others criticized for neglect.
Family Experience
Families report a wide range of experiences; some appreciate the attentive rehabilitation staff and communication, while others express frustration with management and care quality. Several reviews highlight difficulties in getting timely responses and concerns about resident well-being, impacting overall family trust and satisfaction.
Care & Services
Services and care programs available at Parklane West Healthcare Center.
Medical Care Services
The community does not provide nursing care but offers rehabilitation services including physical and occupational therapy supported by a new therapy gym.
Personal Care Services
Assistance with daily living activities is available, including meal preparation, housekeeping, and mobility support with wheelchair accessibility.
Specialized Care
Memory care and behavioral care are not provided at this community.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Mixed reports exist; some reviews mention clean and well-maintained rooms, while others report pest infestations and poor facility upkeep, including unpleasant odors and maintenance issues.
Atmosphere & Community Feel
The community offers diverse activities and social programs that encourage engagement, but resident experiences vary widely, with some feeling well cared for and others reporting neglect and distress.
Safety & Security
Safety concerns arise from reports of medication errors, neglect, and delayed responses to call lights, indicating inconsistent security and monitoring standards.
Amenities
Reviews
Based on 202 reviews
Reviews for Parklane West Healthcare Center are mixed, with many praising the rehabilitation staff and therapy services, highlighting caring and attentive nurses and therapists. However, significant concerns about neglect, medication errors, and poor management appear repeatedly, with some families reporting serious incidents and dissatisfaction with care quality. The facility holds an overall 4.1-star rating from 202 reviews, but the distribution shows a notable number of low ratings alongside many high ones, reflecting varied resident and family experiences.
- Rehabilitation and therapy staff are highly praised for their dedication and effectiveness.
- Certain nurses and CNAs are recognized for treating residents with dignity and sensitivity.
- The facility offers a variety of engaging activities and well-maintained amenities.
- Reports of medication neglect and serious health complications due to staff inattention.
- Concerns about management responsiveness and employee treatment, including allegations of illegal practices.
- Issues with cleanliness, pest infestations, and residents being left in distress.
Veronica Rivera
They are rude and administration doesn’t care about employees, especially not black one. A few black employees didn’t get their final checks and was told we didn’t have one, which is illegal but that’s for another day. They have an infestation of roaches, in the rooms, Laundry room for sure. The only reason they have a 4 star was due to a competition we had. Nothing about this place is 4 stars. They had residence in the heat all summer, making the whole facility smell terrible. Residents call lights stay on due to lack of care.i use to like this job but they don’t value anything but the money.
chereeia brown
They gave excellent care, especially CNA’s Rocky and Beverly on the third floor. I was in room 307, and they both went above and beyond in their care of me. Rocky and Beverly both treated me with sensitivity and dignity. I am forever grateful.
Anthony Carlozzi
My mom was there 12 days. Her sweater disappeared. Money was taken from her wallet and they serve sausage.Eggs every day for breakfast
30 more residents rated this community with an average of 3.7 stars
Families love this community. See if it’s the right fit for you.
Pricing
$4,200 – $5,125/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $4,200 to $5,125, Parklane West is priced below the San Antonio area average. While the facility offers extensive amenities and therapy services, families should weigh this against reported inconsistencies in care quality and management responsiveness when considering value.
Location & Neighborhood
About the Area
Located in the Bel Meade area of San Antonio, Parklane West benefits from proximity to local medical providers, pharmacies, and recreational parks. The neighborhood offers a mix of residential and commercial amenities, providing residents convenient access to healthcare and social opportunities in a well-established urban setting.
Nearby Attractions
- Local parks for outdoor walks and leisure
- Nearby cafes and restaurants
- Pharmacies and medical offices within short distance
Public Transportation
- San Antonio VIA Metropolitan Transit bus routes serving the Bel Meade area
- Accessible taxi and rideshare services
Questions & Answers
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