Paul House and Healthcare Center
$3,000 – $10,000/mo
Starting price
Assisted Living
Care types
1 Bedroom
Room options
No
Wheelchair access
About Paul House and Healthcare Center
Paul House and Healthcare Center in Chicago’s Irving Park East neighborhood combines over a century of experience with a broad spectrum of care services, including skilled nursing, assisted living, and rehabilitative therapies. The recently remodeled facility features private one-bedroom apartments with private bathrooms and offers 24/7 nursing care alongside physical, occupational, and speech therapy. Residents benefit from a variety of amenities such as restaurant-style dining, activity programs, a library, and monthly outings. The community fosters connections through social activities and maintains close ties with local hospitals and neighborhood resources, providing a supportive environment for seniors needing comprehensive care.
Our Care Approach
Paul House emphasizes 24/7 nursing care combined with physical, occupational, and speech therapies tailored to resident needs. The care team includes dedicated medical professionals who oversee individualized health plans. While many reviews commend the compassionate and skilled care, some indicate variability in staff responsiveness and communication, suggesting ongoing efforts to improve coordination and family engagement.
Family Experience
Families often appreciate the kindness and attentiveness of nursing and therapy staff, noting positive interactions and responsiveness to questions. However, some report challenges with communication, difficulty reaching staff by phone, and occasional unhelpful responses from management. Overall, families value the care their loved ones receive but advise patience and persistence when seeking information.
Care & Services
Services and care programs available at Paul House and Healthcare Center.
Medical Care Services
Includes 24/7 nursing care, medication management, health monitoring, and oversight by dedicated medical doctors.
Personal Care Services
Assistance with daily living activities, mobility support, and personal hygiene help are provided within assisted living and nursing care settings.
Specialized Care
Offers physical, occupational, and speech therapy; hospice and palliative care services are also available.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is described as clean and recently remodeled, with well-maintained private rooms and common areas, contributing to a pleasant living environment.
Atmosphere & Community Feel
Paul House offers an active and lively atmosphere with social groups, monthly outings, and various activity spaces that encourage resident engagement and social connections.
Safety & Security
Families generally feel their loved ones are safe, though some concerns were raised about management decisions affecting resident privacy and security.
Amenities
Reviews
Based on 60 reviews
Reviews for Paul House and Healthcare Center reveal a mixed picture with many praising the attentive nursing and therapy staff, especially physical therapists, and the clean, updated facility. However, some families report challenges with communication, staff responsiveness, and occasional unprofessional behavior. Positive experiences highlight compassionate care and a welcoming atmosphere, while negative feedback centers on difficulty reaching staff and inconsistent management support.
- CNA, nurses, and therapy staff are caring and attentive
- Facility is clean, safe, and recently renovated
- Physical therapy staff, especially Erica, received high praise
- Difficulty reaching staff and poor communication
- Some reports of rude or unprofessional behavior from management
- Concerns about understaffing and inconsistent care quality
Annie Hughes-Love
CNA, nurses and therapy were great, the stay was very pleasant
Pauline Johnson
From assisted living, to skilled nursing, they offer 24/7 nursing care and physical therapy / occupational / speech therapy for the residents. Kind and compassionate management and care teams will ensure you have quality care in place. Lovely community with newly remodeled spaces.
Laurie Florence
My sister stayed at Paul House for Hospice. The staff at Paul House were very attentive and caring during this difficult time for my family. She agreed to do hospice at Paul House because she recalled the good care my mother had there when she was admitted under similar circumstances many years ago when it was St. Paul’s. It was good to see that Paul House has continued with their excellent care for their most vulnerable patients.
7 more residents rated this community with an average of 3.7 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,000 – $10,000/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $3,000 to $10,000, Paul House provides a comprehensive range of services and amenities that justify the pricing for many families. Positive feedback on therapy quality, renovated facilities, and attentive care supports its value, though some concerns about staffing and communication may affect perceptions of overall value.
Location & Neighborhood
About the Area
Located in the Irving Park East neighborhood of Chicago, Paul House benefits from a vibrant urban setting with easy access to local amenities. The area features tree-lined streets and a mix of residential and commercial spaces, providing residents with convenient access to pharmacies, cafes, and parks. Nearby Horner Park offers outdoor walking paths and green space, enhancing quality of life for residents who enjoy nature.
Nearby Attractions
- Horner Park
- Starbucks (local café)
- Walgreens Pharmacy
Public Transportation
- Chicago Transit Authority (CTA) bus lines on North California Avenue
- Nearby Irving Park Metra station
Questions & Answers
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