Pearl City Nursing Home

I appreciate this nursing home being free via Medicaid, truly, but they almost killed my father. The doctors at the ER told us that this facility provided horrible care leading to his heart stopping. Too high CO2 levels or something like that.

The Nurses and staffs are well trained, accomodating and helpful.

On the outside Pearl City Post Acute looks like any other care facility, however the care my mother-in-law received was certainly not skilled nursing. My mother-in-law is an alert and articulate 95 year old who was not treated with care and dignity. On day 6 she called me crying and begged for me to get her out. She reported that she was not being cared for. She was there for 7 days and insisted the doctor had never come by even once to introduce himself. She also reported waiting for several hours to receive scheduled pain medication. Once when she asked what the delay was, the employee told her that she was not the only person on the floor and they had 40 others to take care of. The night shift care was the worst. She said she was actually ignored or spoken to harshly by the night shift staff. If you go to visit your loved one, the care staff pretty much ignore you and look irritated when you interrupt their talk story session to ask a question. I did not ever speak to anyone who knew anything about my mother-in-law. The excuse given was “I was just assigned to her case.” Everyone I spoke to said the same thing. Once we decided we wanted her discharged, we were given the run around by Susan the social worker. She seemed more interested in maintaining control over paperwork and process than fulfilling the wishes of my mother-in-law. Her lack of responsiveness led to my mother-in-law having to stay another night. Hearing her cry about how much she wanted to leave this terrible place broke my heart. I wish you could give a Zero star rating. If you have a choice, DO NOT send your loved one here.