Poet's Walk San Antonio
$3,900 – $5,000/mo
Starting price
Assisted Living
Care types
Shared, Private
Room options
Yes
Wheelchair access
About Poet's Walk San Antonio
Poet's Walk San Antonio specializes in memory care within a bright, thoughtfully designed facility that supports residents with dementia and mild cognitive impairment. Located in San Antonio, this community emphasizes engaging activities like music therapy, arts and crafts, and social events that encourage connection and cognitive health. The staff is noted for their dedication and personalized attention, fostering a respectful and supportive environment. Residents benefit from spacious rooms with ample natural light and access to serene outdoor gardens and walking paths. With 24-hour supervision and a focus on emotional well-being through the "Along the Journey" program, Poet's Walk balances compassionate care with enriching daily experiences.
Our Care Approach
The community focuses on specialized memory care with a compassionate, individualized approach. Nursing staff are praised for professionalism and warmth, taking time to understand each resident’s needs. The "Along the Journey" program highlights emotional support, while therapy and activity teams engage residents to maintain cognitive and social health.
Family Experience
Families often report positive communication from staff and appreciate being kept informed about their loved ones' well-being. Visits are described as pleasant, with staff showing genuine care and encouraging resident participation in activities. Some families, however, have expressed frustration with management responsiveness and staff turnover affecting continuity of care.
Care & Services
Services and care programs available at Poet's Walk San Antonio.
Medical Care Services
Includes nursing care, medication management, and health monitoring tailored to memory care residents.
Personal Care Services
Assistance with daily living activities such as hygiene, mobility support, and meal preparation.
Specialized Care
Dedicated memory care programming for dementia and mild cognitive impairment, including therapy and emotional support.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is generally described as clean and well-maintained, with bright rooms and functional maintenance services, although some reviews note the building feels somewhat outdated.
Atmosphere & Community Feel
Residents experience a welcoming and respectful atmosphere supported by staff who encourage socialization through diverse activities, though some residents and families note a quieter environment at times.
Safety & Security
Poet's Walk provides 24-hour supervision and a 24-hour call system, ensuring residents receive continuous support and monitoring tailored to memory care needs.
Amenities
Reviews
Based on 42 reviews
Reviews for Poet's Walk San Antonio reveal a mix of strong praise and some concerns. Many families highlight the caring, attentive staff and the variety of engaging activities that keep residents involved. Positive comments focus on the clean, bright environment and the quality of memory care. However, some reviews mention management challenges, staff turnover, and occasional understaffing, which have impacted consistency. Overall, the community is recommended for its supportive atmosphere and specialized memory care services.
- Staff are friendly, attentive, and treat residents with respect and love
- Engaging activities like music therapy and social events promote resident involvement
- Clean, bright facility with well-maintained outdoor spaces and spacious rooms
- High staff turnover and management changes have caused inconsistency
- Some reports of staff burnout and understaffing
- Occasional issues with management accessibility and communication
Gayle
This community has gone downhill. All the management team quit when the new director took over, and the replacements are not as attentive. They go through employees quickly due to burnout most of the staff we loved when we would visit my aunt are gone. I've heard staff complain about how they are treated. People here are going through the motions, and the building is outdated. I really wish the employees here had more training to handle the people who live here. Management leaves early and are hard to reach. I'm so disappointed because this used to be such an active community and I only see them with heads on tables or watching tv. I'm shocked no one else has spoken up yet.
Howard Snarr
We took a tour of Poet's Walk and were very impressed by the staff and facilities. It has a very warm feel to it and everyone we met along the way made us feel right at home. Currently mom is in an AL facility so we are checking out places for when she needs MC and Poet's Walk will the place for her when the time is right.
李师傅
Just passing by here.
15 more residents rated this community with an average of 4.1 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,900 – $5,000/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $3,900 to $5,000, Poet's Walk offers pricing below the San Antonio average for memory care. Families find value in the combination of personalized care, diverse activities, and a bright, safe environment, though some note that staffing challenges may affect service consistency.
Location & Neighborhood
5438 Presidio Parkway, San Antonio, TX 78249
Get DirectionsAbout the Area
Located on Presidio Parkway in San Antonio, Poet's Walk is situated in an accessible area with convenient proximity to medical providers like Texas Oncology Surgical Specialists and pharmacies such as CVS. Nearby dining options like Velvet Taco and Starbucks offer casual social outings, contributing to residents' connection with the local community.
Nearby Attractions
- Texas Oncology Surgical Specialists
- CVS Pharmacy
- Velvet Taco
Public Transportation
- Local San Antonio bus routes serving Presidio Parkway area
- Accessible transportation options arranged by the community
Questions & Answers
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