What types of care services are available?

Prestonwood Court provides assisted living and memory care services, including 24-hour nursing care, medication management, daily living assistance, and specialized programs for residents with Alzheimer’s and dementia.

What amenities and activities does the community offer?

Amenities include private bathrooms, Wi-Fi, kitchenettes, air conditioning, cable TV, a fitness center, indoor swimming pool, theater, community gardens, and spaces for social events such as dining nights and fitness classes.

How do families typically rate their experience?

Families generally rate their experience very positively, highlighting the caring and professional staff, welcoming environment, and responsive communication. Most reviews reflect high satisfaction with care quality and community life.

Prestonwood Court

7001 W Plano Pkwy, Plano, TX 75093

4.6(29 reviews)

Memory CareNursing Care

$3,900 – $5,400/mo

Starting price

Memory Care

Care types

1 Bedroom, Shared, Private, Studio

Room options

Yes

Wheelchair access

About Prestonwood Court

Prestonwood Court in Plano, Texas, distinguishes itself with spacious, apartment-style living tailored for assisted living and memory care residents. The community emphasizes thoughtful personalization, such as customizable room features and a supportive transition process for those with Alzheimer’s. Residents benefit from 24-hour nursing care, medication management, and a variety of engaging amenities including an indoor pool, fitness center, theater, and beautifully maintained gardens. The staff’s dedication shines through in their respectful, attentive approach, creating a respectful and lively environment where residents can enjoy social events, creative activities, and peaceful outdoor spaces.

Our Care Approach

Prestonwood Court emphasizes individualized care with a high staff-to-resident ratio, especially in memory care. The team focuses on respectful, attentive support including medication management and assistance with daily living. Their approach includes specialized programs for dementia and Alzheimer’s, ensuring residents receive compassionate and expert care.

Family Experience

Families report feeling welcomed and reassured by the staff’s professionalism and kindness. Communication is responsive and supportive, helping ease transitions for residents and keeping families informed and involved. Visitors often note the positive interactions between staff and residents during events and tours.

Care & Services

Services and care programs available at Prestonwood Court.

Medical Care Services

Includes 24-hour nursing supervision, medication management, health monitoring, and telehealth visits to support residents’ medical needs.

Personal Care Services

Assistance with daily living activities such as hygiene, mobility, and personal support tailored to individual needs.

Specialized Care

Memory care services with specialized Pathways program for Alzheimer’s and dementia, including secure environments and trained staff to support cognitive challenges.

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Living Environment

Cleanliness & Maintenance

The facility is described as very clean and well-maintained, with fresh, thoughtfully updated living spaces that feel more like apartments than typical care rooms.

Atmosphere & Community Feel

Prestonwood Court fosters a warm, inviting atmosphere where residents enjoy numerous social and recreational activities, supported by staff who actively engage in community events.

Safety & Security

The community includes security features designed to prevent wandering and ensure resident safety, particularly important for memory care residents, alongside 24-hour supervision.

Amenities

Private bathroomWi-Fi / high-speed internetKitchenetteCable TVAir conditioningTelephone

Reviews

4.6

Based on 29 reviews

community (5)father (4)sales (3)question (3)calls (2)

Reviews consistently praise Prestonwood Court for its attentive and professional staff, especially highlighting the exceptional support from sales and care teams. Families appreciate the welcoming atmosphere and the community’s responsiveness to resident needs. While most feedback is highly positive, a small number of reviews mention average care experiences and minor concerns, but these are outweighed by the strong overall satisfaction.

What Residents Love

Staff are kind, respectful, and attentive to residents’ needs
Sales counselor Chris Morgan is highly praised for professionalism and thoroughness
Community is clean, well-kept, and welcoming with engaging activities

Areas for Improvement

A few reviewers mentioned average care quality
Some minor concerns about communication or responsiveness
Two low ratings without detailed explanations

Chuck Hanson

Had a great family night that included dinner and entertainment! The staff all participated in the outback theme. Everyone had a great time! They take good care of the residents here.

Joyce Logan Ruby Care

I toured a client today with Sales Counselor Chris Morgan, and I have to say—she is one of the best I’ve ever worked with. Chris is incredibly thorough, polite, and professional. I often say that about many counselors, but she truly stood out. It was a pleasure touring with her.

Chaplain Dr. Darrell C. Hartley ICCJP LCDC MAC SAP

🗣️📯Great visit!! Blessings ✨👑

7 more residents rated this community with an average of 4.9 stars

Families love this community. See if it’s the right fit for you.

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Pricing

$3,900 – $5,400/mo

Pricing varies by room type, care level, and services selected.

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Available Room Types

1 BedroomSharedPrivateStudio

Value Consideration

While the community’s starting cost is higher than the local average, families find value in the spacious living arrangements, comprehensive 24-hour care, and robust amenities. The personalized service and strong staff engagement contribute to a sense of quality that justifies the pricing for many residents.

Location & Neighborhood

7001 W Plano Pkwy, Plano, TX 75093

Village At Prestonwood - Apartments

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About the Area

Located in the Village At Prestonwood neighborhood of Plano, Prestonwood Court benefits from a serene suburban setting with easy access to medical facilities like Texas Health Presbyterian Hospital Plano. The area offers convenient shopping, dining, and outdoor recreational options, supporting an active and comfortable lifestyle for residents.