Promenade at University Place
$3,812 – $6,800/mo
Starting price
Memory Care
Care types
1 Bedroom
Room options
Yes
Wheelchair access
About Promenade at University Place
Promenade at University Place stands out for its blend of stylish private suites and attentive memory care services in Albany's vibrant capital. Residents benefit from individualized care plans tailored to their medical and personal needs, supported by a dedicated team known for empathy and knowledge. The community features elegant one-bedroom apartments with kitchenettes and modern comforts like controlled heating and air conditioning. Daily life includes three gourmet meals, engaging activities such as fitness classes, game rooms, and social outings, all within a safe environment with 24-hour supervision. Conveniently located near Albany Medical Center and local shops, it offers both accessibility and a welcoming atmosphere for seniors seeking supportive living.
Our Care Approach
Promenade at University Place emphasizes tailored care plans developed through collaboration with residents and families, addressing medical, personal, and spiritual needs. The staff provides assistance with daily living activities and medication management, particularly supporting those with mild cognitive impairments in a nurturing environment.
Family Experience
Families typically report positive interactions with staff, highlighting clear communication and compassionate support during difficult decisions. Visitors note that staff keep them informed about residents’ activities and well-being, contributing to overall family satisfaction despite occasional communication gaps.
Care & Services
Services and care programs available at Promenade at University Place.
Medical Care Services
Medication management by licensed nurses and on-site visits from medical professionals including internists, podiatrists, and therapists.
Personal Care Services
Assistance with bathing, dressing, safety checks, and accompaniment to activities, supported by 24-hour oversight as needed.
Specialized Care
Memory care services designed for residents with mild cognitive impairments, providing a safe and supportive environment tailored to their needs.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is described as well-maintained with elegant furnishings and clean, carpeted bedroom areas. Suites include kitchenettes and private bathrooms, supporting comfort and independence.
Atmosphere & Community Feel
A small to medium-sized community with a focus on individualized attention, fostering a supportive and engaging social environment through diverse activities and common spaces like game rooms and libraries.
Safety & Security
Residents benefit from 24-hour supervision and emergency call systems in bedrooms and bathrooms, ensuring prompt assistance and a secure living setting.
Amenities
Reviews
Based on 28 reviews
Reviews highlight the community's knowledgeable and compassionate staff, especially praising individual team members for their dedication and responsiveness. Families appreciate the attentive care despite staffing challenges, noting good communication and a supportive environment. Some concerns include occasional unreturned calls and a few negative experiences, but overall satisfaction remains positive with many residents enjoying the food, activities, and apartment quality.
- Staff are attentive, patient, and respectful to residents and families
- Knowledgeable and compassionate team members who guide families well
- Residents enjoy quality food, comfortable apartments, and engaging activities
- Some families experienced unreturned calls and communication delays
- A few reviewers expressed dissatisfaction with responsiveness
- Limited mention of staffing challenges impacting care at times
Rose C
I realize people are busy, but when you leave several messages and NO ONE returns your calls! Unprofessional I think.
NAS
We recently visited the Promenade at University Place in pursuit of a home for our elderly loved one. Rebecca Linscott, Admissions Coordinator for the facility, was our tour guide. She was friendly, informative and most importantly empathetic regarding our situation. She went above and beyond to help us understand and identify our our loved ones specific needs. She offered skilled guidance towards what would best help our situation. We are so grateful for her knowledge, care and compassion. We give her 5 out of 5 stars! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Lisa dolen
My mom has been a resident for 3yrs at the Promenade at University Place. We all know that these are difficult times in the healthcare environment and that facilities like this struggle with staffing. In the toughest of times I can honestly say that the staff has always be attentive, patient and respectful to my mother and myself. As a Medicaid facility which are very cost conscious the level of care exceeded expectations. I thank them for the care & support they provide to her.
10 more residents rated this community with an average of 4.6 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,812 – $6,800/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from approximately $3,800 to $6,800, Promenade at University Place offers competitive pricing below the Albany area average. The range of included services, from gourmet meals to therapy visits and transportation, supports a strong value proposition for families seeking comprehensive assisted living and memory care.
Location & Neighborhood
1228 Western Ave, Albany, NY 12203
Get DirectionsAbout the Area
Located in Albany, New York’s historic capital, Promenade at University Place is situated near cultural landmarks, the University at Albany, and medical centers. The area offers a mix of academic, medical, and retail amenities, contributing to a dynamic and accessible setting for seniors.
Nearby Attractions
- Albany Medical Center
- University at Albany
- Congress Mall
Public Transportation
- Local bus routes serving Western Avenue
- Accessible transit options connecting to downtown Albany
Questions & Answers
Ready to learn more about Promenade at University Place?
Get your free personalized path or schedule a visit today.