Promise House
$4,060 – $4,060/mo
Starting price
Memory Care
Care types
1 Bedroom
Room options
Yes
Wheelchair access
About Promise House
Promise House in Hiawatha, Iowa, specializes in memory care within a modestly sized assisted living setting. The community focuses on creating a family-like atmosphere where residents receive attentive support tailored to their cognitive and daily living needs. With 24-hour supervision, medication management, and personalized assistance such as bathing and dressing, Promise House ensures residents’ safety and comfort. Its location near medical facilities and pharmacies adds convenience for families. Activities like gardening, movie nights, and resident-led events enrich daily life, while amenities such as walking paths and a salon provide homelike touches. The monthly cost is competitively priced below the local average, making it an accessible option for families seeking dedicated memory care.
Our Care Approach
Promise House emphasizes compassionate memory care with staff trained in Alzheimer's and dementia. The approach centers on treating residents like family, providing emotional support alongside daily living assistance and medication management. Staff are noted for their empathy and dedication, creating close bonds with residents.
Family Experience
Families often experience strong communication and emotional support from staff, appreciating the personalized care and comfort provided to their loved ones. Visits highlight a homelike setting and attentive staff, though a few families have expressed worries about staff professionalism and workplace conflicts.
Care & Services
Services and care programs available at Promise House.
Medical Care Services
Medication management, 24-hour supervision, and coordination with healthcare providers are available, though no nursing care is provided onsite.
Personal Care Services
Assistance with bathing, dressing, transfers, and daily living activities is provided to support resident independence and comfort.
Specialized Care
Memory care services focus on Alzheimer’s and dementia, with staff trained to provide compassionate support and behavioral understanding.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Facility is described as dated by some visitors, with no specific cleanliness issues noted, but a staff dispute over cleanliness was reported.
Atmosphere & Community Feel
The environment is characterized by a family-like warmth and individualized care, with active resident participation in activities and events.
Safety & Security
24-hour supervision and emergency alert systems are in place, though some staff behavior concerns suggest potential challenges in workplace atmosphere.
Amenities
Reviews
Based on 6 reviews
Reviews of Promise House reveal a mix of strong praise and serious concerns. Many families commend the staff for compassionate, family-like care, especially for residents with dementia, highlighting emotional support and individualized attention. However, some reviews point to troubling staff interactions and question the work environment, raising concerns about professionalism and safety. Overall, residents and families appreciate the care quality, but a few negative experiences temper the overall rating.
- Staff show deep compassion and treat residents like family
- Strong understanding of Alzheimer's and dementia care
- Staff go above and beyond to comfort and support residents
- Incidents of staff yelling and hostile behavior reported
- Concerns about management’s ability to handle conflicts
- One reviewer strongly advised against sending loved ones here
Rob Jones
Last Friday, July 18th, I was visiting a relative at the promise house, and there was a worker named Constance. She was upset at male co worker. She began to yell, using profanity, screaming at the co worker about the chair being dirty. The co worker was trying to get away from her but she just kept yelling at him. This place feels like a hostile environment. If this is how she treats co workers, what does she say to the residents.
Christi Nelson
The staff is absolutely amazing. This is the best place to take a loved one.
Diane Wiesbrock
When we had to put our dad in a memory care assisted living facility we had several options due to the fact that we are a large family that covers 7 states. We decided on the promise house in Iowa and we are all so glad we did. The care he receives is more than just nurses doing their job, and more about making him part of the family. He loves them all dearly. When he hurts they hurt, when he cries they cry and when he says, at the age of 92 1/2, that he is tired and wants to be done, they hold his hand, pray with him and comfort him. It has been almost a year now and he calls it home. He loves them all so much and we know that he is getting excellent care.
Families love this community. See if it’s the right fit for you.
Pricing
$4,060 – $4,060/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
At $4,060 per month, Promise House offers memory care services at a price below the local average, presenting a cost-effective option. The range of amenities and 24-hour care support contribute to its value, although mixed reviews about staff conduct may influence perceived overall worth.
Location & Neighborhood
1320 Litchfield Dr, Hiawatha, IA 52233
Get DirectionsAbout the Area
Located in Hiawatha, Iowa, Promise House benefits from proximity to healthcare facilities like Hiawatha Care Center and local pharmacies, enhancing access to medical support. The neighborhood offers convenient dining and spiritual centers within a short distance, contributing to residents’ quality of life.
Nearby Attractions
- Culver's Restaurant
- Starbucks Coffee
- Good Shepherd Lutheran Parsonage
Public Transportation
- Local bus routes serving Hiawatha area
- Nearby taxi and rideshare services
Questions & Answers
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