Quince Nursing and Rehabilitation Center
$6,000 – $9,000/mo
Starting price
Memory Care
Care types
Private, Studio, 1 Bedroom
Room options
Yes
Wheelchair access
About Quince Nursing and Rehabilitation Center
Quince Nursing and Rehabilitation Center in Memphis delivers a comprehensive care environment focused on memory care and rehabilitation services. The community supports residents with a range of room options including private and studio layouts, complemented by amenities like a game room, fitness facilities, and outdoor walking paths. Staff members are noted for their dedication to hydration and medication management, ensuring residents’ needs are promptly addressed. Families appreciate the clean, well-maintained facility and the variety of activities such as movie nights and music programs that engage residents. While some reviews highlight staff professionalism and friendliness, others point to challenges in admissions communication, reflecting ongoing efforts to improve service quality.
Our Care Approach
Quince Nursing and Rehabilitation Center emphasizes attentive memory care and rehabilitation, with staff focused on hydration, medication management, and daily living assistance. Reviews suggest a commitment to individualized care, though some administrative challenges indicate areas for growth in staff training and communication.
Family Experience
Families often note clear communication from caregiving staff and appreciate the clean environment during visits. However, some report frustration with the admissions process and occasional unprofessional interactions, which can affect trust. Overall, families feel the care quality is good but desire improved administrative responsiveness.
Care & Services
Services and care programs available at Quince Nursing and Rehabilitation Center.
Medical Care Services
Includes medication management, health monitoring, and 24-hour supervision, with nursing support tailored to memory care residents.
Personal Care Services
Assistance with bathing, dressing, transfers, and daily living activities is provided by attentive staff, including certified nursing assistants who often exceed expectations.
Specialized Care
Memory care services are a key focus, supporting residents with mild cognitive impairment through structured activities and specialized support.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is consistently described as spotless and well-kept, with regular sanitation and upkeep that contributes to a safe and pleasant environment.
Atmosphere & Community Feel
Residents experience a comforting and supportive atmosphere, enhanced by engaging activities and friendly staff who show empathy and patience.
Safety & Security
Safety is a priority with 24-hour supervision, emergency alert systems, and attentive staff ensuring residents’ needs are met promptly.
Amenities
Reviews
Based on 17 reviews
Reviews for Quince Nursing and Rehabilitation Center are mixed, with several praising the cleanliness, caring staff, and therapy services. Positive comments emphasize the professional and attentive caregiving, as well as a comforting atmosphere. However, some families report difficulties with admissions staff and occasional unprofessional behavior, which has impacted overall satisfaction. The overall rating of 3.4 reflects this divide between positive daily care experiences and administrative concerns.
- Caregivers are professional and friendly, prioritizing resident comfort
- Facility is spotless and well-maintained
- Therapy services are highly regarded and effective
- Admissions director described as rude and unprofessional
- Some concerns about staff attitude and communication
- Instances of inconsistent handling of resident belongings and documentation
Lucia Johnson
This nursing home is employed by CNA's that go over and beyond their duties. The residents have adult briefs that are always in their closets. The nurses have ALL of the supplements needed for their med pass. There are ice makers in the facility which makes it convenient for the residents to receive hydration from the staff as they need it. If a need arises, alert the appropriate staff member and that need will be addressed.
Christina Washington
Who ever Ms Watkins needs to check her attitude immediately
The Phoenix
Admissions director is extremely rude and lies! They told us that they had EVERYTHING my LO needed for their care. We made plans and were actually relieved when we were notified they was accepted. When we approved them to be admitted after a few days they abruptly changed their minds, when the hospital and I tried to call MULTIPLE TIMES they ignored us. When I finally called this female "director of admissions" instead of just answer my questions, she was immediately defensive, unprofessional, rude, loud. I asked her why and her response was " I already spoke to someone at the hospital, I'm not going back and forth with you" (I never even got to ask why...she was real defensive from the beginning) I tried to ask her if she had any suggestions of another facility and she stated, "I don't know of anybody, have a good day" and she hung up on me. Last week when I met her, she went on and on talking about how the past staff was horrible and new people have been hired....OBVIOUSLY, that was a lie because if they accept a person then reject them days later... then when questioned they are unprofessional and rude to family and hospital admins...there's still some TRASH employment still at that facility. And if that's how they allow an admissions employee to act I just imagine how the nursing staff is... Don't believe the FAKE reviews...I got duped...because we thought my LO had a place they have now screwed other spots that were filled and my LO may have to be placed out of state. Also I find it interesting and suspicious that the owners only respond to the positive reviews on here...that should indicate how they handle things ...
6 more residents rated this community with an average of 3.2 stars
Families love this community. See if it’s the right fit for you.
Pricing
$6,000 – $9,000/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $6,000 to $9,000, Quince positions itself as a competitively priced option in Memphis. Families find value in the comprehensive amenities and therapy services, though some concerns about administrative professionalism may influence perceptions of overall value.
Location & Neighborhood
6733 Quince Rd, Memphis, TN 38119
Get DirectionsAbout the Area
Located in Memphis, Tennessee, Quince Nursing and Rehabilitation Center is situated in a diverse area with accessible healthcare providers, pharmacies, and places of worship nearby. The neighborhood supports a mix of cultural backgrounds and offers convenient access to dining and retail options, contributing to a well-rounded community setting.
Nearby Attractions
- Advanced Dermatology & Skin Cancer Associates
- Walgreens Pharmacy
- Emmanuel United Methodist Church
Public Transportation
- Local Memphis bus routes (specific lines not detailed)
- Accessible parking and transportation services provided by the community
Questions & Answers
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