Reliable Health & Rehab At Lakewood
$1,610 – $6,722/mo
Starting price
Nursing Home
Care types
1 Bedroom
Room options
No
Wheelchair access
About Reliable Health & Rehab At Lakewood
Reliable Health & Rehab At Lakewood is a skilled nursing facility located in Atlanta's Sylvan Hills neighborhood, providing 12-16 hour nursing care and 24-hour supervision. The community supports residents needing assistance with daily activities such as bathing, dressing, and medication management, including non-ambulatory care. It features diverse amenities like an arts room, fitness and spa/wellness rooms, a library, game room, and walking paths to encourage engagement and physical activity. Conveniently close to Grady Memorial Hospital and local pharmacies, it offers practical access to medical services. Families can expect a large facility with a range of social activities, including movie nights and music programs, designed to foster connection among residents.
Our Care Approach
Reliable Health & Rehab At Lakewood emphasizes skilled nursing care with 12-16 hour nursing shifts and 24-hour supervision, focusing on medical support and assistance with daily living activities. Staff members are praised for their personal attention, though understaffing concerns suggest challenges in consistently delivering this care.
Family Experience
Families often experience a mix of reassurance and frustration. Some highlight positive interactions with staff and frequent visits where their loved ones are recognized and cared for well. Others report difficulty reaching staff by phone and dissatisfaction with the facility’s hygiene and responsiveness, which impacts overall family confidence.
Care & Services
Services and care programs available at Reliable Health & Rehab At Lakewood.
Medical Care Services
Includes skilled nursing, medication management, health monitoring, and 24-hour supervision.
Personal Care Services
Assistance with bathing, dressing, mobility support, and non-ambulatory care.
Specialized Care
No memory or behavioral care services provided.
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Living Environment
Cleanliness & Maintenance
Multiple reviews cite poor cleanliness, with mentions of filth, mold, and deteriorating building conditions. Some residents’ rooms and common areas are reported as neglected and in need of urgent repair.
Atmosphere & Community Feel
While some families note a courteous and caring staff creating a welcoming atmosphere, others describe a stressful environment with understaffed halls and residents experiencing neglect.
Safety & Security
Concerns about safety arise from understaffing and inadequate wound care, though the facility maintains 24-hour supervision and nursing care as part of its services.
Amenities
Reviews
Based on 27 reviews
Reviews for Reliable Health & Rehab At Lakewood are mixed, with some families praising the attentive and caring staff, especially highlighting individual caregivers and smooth admission experiences. However, several reviews report serious concerns about facility cleanliness, understaffing, and poor communication, with some describing neglect and unsanitary conditions. The overall rating of 3.3 reflects this divide between positive staff interactions and troubling facility issues.
- Staff members like nurses and aides provide attentive, family-like care
- Admissions coordinator praised for making the process easy and welcoming
- Follow-up calls after discharge show staff commitment
- Facility described as run down, filthy, with poor hygiene and maintenance
- Reports of understaffing leading to inadequate resident care
- Communication issues including unanswered phone calls and lack of responsiveness
Debra Salter
My sincere gratitude to the entire staff at Reliable Health & Rehab at Lakewood. The care that our family member received was above and beyond our expectations. Donna The admissions coordinator was exceptional. She made the admission process so easy and with each visit she always made our family feel welcomed. The nurses that cared for him, Ashley, Akii and Reggie gave him the care and attention that they would give to their own family. The Aides were AMAZING.!!The care our family member received left us no worries or major concerns. After our family member was discharged to come home, the follow up calls proves the staff really cares. If you are looking for a care facility for your loved ones I highly recommend Reliable, you will be most satisfied with the care and love that they give to their patients.
Natasha Jacobs
This is the second time I've put my mom here due to the fact that she was bed redden before and got better but now she is getting older and I really cannot take care of her like she needs to be taken care of. My mom can be a hand full and if she doesn't like something, she will definitely let you know. Which is why I'm comfortable with here being here. I visit her very frequently along with some of my other siblings. Everyone loves her here and she loves them too. Everytime I come she makes sure everyone knows me and the staff is always courteous. I'm not sure why the low score but from my experience, and my mom's, I think they are wonderful.
Jaxs McCain
I encourage who ever has a loved one or someone they care about to reconsider. Facility is run down and filthy. The state should have regulations regarding this, building and residents rooms are falling apart. Residents laying in filth with files on residents body, nets flying around over residents medicine and hands covered in feces. Not ok! Another residents wound was not cared for properly and resulted in an infection. Which still wasn’t been cleaned. When asked why two nurses were sitting at the desk and one aide to each hall with no assistance, answer was they were understaffed. If facility is willing to pay agency staff extra, then pay the workers who actually work there at least 20 an hour. As more than half the residents are two person assist. Which contributes to the lack of care. Lifts and other assistive equipment need to be in place as well. Recommend at least 3 aides to each hall, 2 aides to each hall to split each hall and 1 aide added to each hall to help with lifting, changing and whatever proper care is needed. Recommend nurses to help assist as well and ensure wounds etc. are taken care of properly. State should check in on facility once a month anonymously. Why? To ensure the safety and conditions are safe and sanitized. Recommend remodel and update building or new building for sure, because mold and ceiling falling apart. This review is keeping things cordial as the conditions are horrid and go a lot deeper than this review.
11 more residents rated this community with an average of 4.1 stars
Families love this community. See if it’s the right fit for you.
Pricing
$1,610 – $6,722/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
The monthly pricing range from $1,610 to $6,722 reflects a broad spectrum of care needs and room types. Given the mixed reviews, families should weigh the cost against reported facility conditions and staffing levels to determine if the value aligns with their expectations for quality and safety.
Location & Neighborhood
About the Area
Situated in Atlanta’s Sylvan Hills area, Reliable Health & Rehab At Lakewood is part of a neighborhood with accessible healthcare facilities and local amenities. The community benefits from proximity to Grady Memorial Hospital and nearby pharmacies, supporting residents’ medical needs within a largely urban setting.
Nearby Attractions
- Grady Memorial Hospital
- Walgreens Pharmacy
- East Point Church
Public Transportation
- Local Atlanta bus routes serving Sylvan Hills
- Nearby MARTA transit stations accessible within a few miles
Questions & Answers
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