Retreat At Sunny Vista

My 97yo father with short-term memory loss needed a memory care community almost immediately after my 90yo mother sustained significant injuries from a fall. While my mother receives care in another community at the same Sunny Vista campus, my father moved into the memory care community at The Retreat at Sunny Vista. With over thirty years of professional healthcare experience working for a company that managed various eldercare communities, I knew what qualities I was looking for in a community for my father. They included: 1. A staff with caring hearts, as well as a staff with a positive, competent, respectful, and creative mindset. The team from the very start, welcomed questions and provided timely, all-around communication. My father and I felt welcomed by the initial staff Meet-and-Greet, and by the beautiful plant with a hand-signed welcome card that included heartfelt messages like, “Welcome! We’re glad that you’re here!” Customer service and the little things really do matter. My father’s care has been excellent. 2. A team to help “make things happen” for the resident and family that may not always be easy to do vs. saying, “We can’t do that.” The staff helped, upon request, coordinate two private lunches between my father and me, followed by the coordination of a somewhat complicated transport of my father across the street to visit my mother in another Sunny Vista community. When things did not go as planned or expected, staff became creative, and the end result was still met. 3. A clean, modern, and overall aesthetically-appealing community. The physical layout is beautiful, with a non-institutional architectural “feel” and design. It’s modern, and the color scheme is warm and inviting. The many windows bring lots of light and outside views, inside. It doesn’t smell “like a nursing home” or have a lingering, chemical odor. The outside courtyard is artistically designed and resident-accessible. The apartment size is ideal for a person needing memory care. 4. Good food, service, and staff observation at meals. The food is tasty, the menu cycle varied, and staff readily “rounds” during meals to refill beverages. Another “All-the-Time” menu is also available and increases meal variety. 5. A life enrichment program with many events/activities that are diverse and individualized. The staff focuses on my father’s favorite things: nature, music, and food. He enjoys the meals, enjoys listening and “dancing” in his wheelchair when guest musicians perform, and there are plenty of opportunities to enjoy nature. All five qualities have not only been met, but have been exceeded in the short time that my father has lived at The Retreat at Sunny Vista. The team really does genuinely care. It is evident in how they treat the residents who live there, the family and friends who visit, and in how they treat each other. I am very grateful for the team at The Retreat at Sunny Vista. The choice of this home was a great decision.

My wife had been a victim of Parkinson's for almost 15 years. When it became difficult for me to care for her at home, I began investigating assisted living facilities. The Retreat at Sunny Vista met my criteria. All I can say about the experience is that they exceeded my expectations. The staff cared for my wife as if she were family. Of a problem came up, the resolved within a day. The food was better than expected. The facility is always clean and comfortable.

The Retreat is a wonderful place for my mom. The staff are oh so caring and competent. The facility is stylish, inviting, cozy, and very clean. The food quality and choice is nearly always very good. The extra activities/opportunities are often, quite varied, creative, high quality, and fun. And my mom is allowed to have her small dog since she can fully take care of it. The Retreat is a gift from God for my mom and our family.