Ridge at the Stratford
$3,000 – $6,000/mo
Starting price
Memory Care
Care types
Studio, 1 Bedroom, 2 Bedroom
Room options
Yes
Wheelchair access
About Ridge at the Stratford
Ridge at the Stratford provides a thoughtfully renovated living environment in Phoenix’s Alhambra neighborhood, combining assisted living and memory care with a focus on resident engagement and wellness. The community features studio to two-bedroom apartments, each designed for comfort and personalization. Residents benefit from 24/7 licensed nurse supervision, medication management, and a variety of wellness programs like Balance Fitness and cognitive activities. Social life is enriched by diverse events including live music, pet visits, and game shows, all supported by a dedicated events team. With pet-friendly policies, gourmet dining, and scheduled transportation, Ridge at the Stratford aims to support independence while fostering connection and joy.
Our Care Approach
Ridge at the Stratford emphasizes a care philosophy centered on dignity, independence, and wellness, supported by licensed nurses and certified medication technicians. The community offers specialized memory care and assistance with daily living, integrating wellness programs and personalized support to enhance quality of life. However, review feedback suggests variability in care consistency, particularly around medication management.
Family Experience
Families frequently highlight positive interactions with staff members who are personable and helpful, especially during tours and move-in processes. Communication can be inconsistent, with some families experiencing frustration over unanswered calls and unresolved concerns. Visits are generally comfortable, with many appreciating the community’s welcoming feel and activity offerings.
Care & Services
Services and care programs available at Ridge at the Stratford.
Medical Care Services
24-hour licensed nurse supervision, certified medication technicians, medication management, and health monitoring are provided to support resident well-being.
Personal Care Services
Assistance with daily living activities such as bathing, dressing, mobility support, and personal hygiene is available, tailored to individual needs.
Specialized Care
Dedicated memory care services support residents with Alzheimer’s and dementia, featuring trained staff and specialized programming to ensure safety and engagement.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is generally clean and recently renovated, with well-kept apartments and grounds. However, some reviews mention unresolved maintenance issues like plumbing delays and occasional unpleasant odors.
Atmosphere & Community Feel
The community atmosphere is lively and supportive, with a variety of social and wellness activities that encourage resident interaction. Staff are often described as warm and engaging, contributing to a homelike environment.
Safety & Security
Licensed nurse supervision and 24-hour personal care staff provide a secure environment. Despite this, some families report concerns about medication errors and staffing shortages impacting safety.
Amenities
Reviews
Based on 49 reviews
Reviews reveal a mix of strong praise for the friendly, attentive staff and well-maintained facilities alongside concerns about staffing shortages and medication management. Many families appreciate the engaging activities and caring personnel, especially highlighting staff members like Valerie and Amy. However, some reviews report serious care lapses and communication issues, indicating inconsistency in service quality across residents.
- Staff described as friendly, attentive, and professional
- Engaging events and wellness programs that keep residents active
- Clean, renovated apartments with opportunities for personal touches
- Frequent staffing shortages causing delays in care
- Medication management errors leading to serious health issues
- Poor communication and unresolved maintenance problems
Kathy T
My sisters and I toured this facility in hopes of moving our Dad to live there. It’s clean, smells new, has incredibly authentically friendly staff and the apartments while small had the opportunity for personal touches. While this change isn’t happening soon I want to thank Valerie for her INCREDIBLE customer service acumen. She is truly the perfect person to navigate through the decision of change. Valerie is patient, personable, has a sense of humor and sincerely provided the best experience for us while considering The Ridge.
Dale Gordon
they are VERY short staffed a lot of times you have to wait for a care giver up to a 1/2 hour also poor management will never return phone calls I couldn't take a shower for over a month they would not hire a plumber you can't depend on the bus for shopping or DR. apts. the bus is usually broke down
Justine
My aunt moved into The Ridge at Stratford a little over a month ago, and she is truly flourishing—it’s like she’s been given a second chance at life! The staff here are friendly, attentive, and really know their residents. Valerie, who gave us our initial tour, was incredibly helpful throughout the entire process and has continued to be a blessing even after move-in. Amy from the medical staff has assisted my aunt a few times and always treats her with dignity and respect, which gives our family great peace of mind. Aly, the event director, keeps the days engaging and fun with classic game shows, live music, pet visits, and more—there’s always something for residents to enjoy if they wish to participate. The facility itself is beautiful and well-maintained, and the facilities manager is extremely responsive. Overall, I have complete trust that my aunt is being cared for and supported in a safe, welcoming environment. We couldn’t be happier with our choice!
7 more residents rated this community with an average of 3.9 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,000 – $6,000/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $3,000 to $6,000, Ridge at the Stratford positions itself as a competitively priced option within Phoenix. The community’s extensive amenities, including gourmet dining, wellness programs, and transportation, contribute to its value. Nonetheless, some families question value due to reported care and management issues, highlighting the importance of thorough evaluation.
Location & Neighborhood
About the Area
Located in Phoenix’s Alhambra neighborhood, Ridge at the Stratford benefits from a diverse, residential setting with tree-lined streets and a peaceful atmosphere. The area offers convenient access to medical facilities like Surgical Specialty Hospital of Arizona and essential services such as nearby pharmacies and dining options. The neighborhood’s cultural variety and local parks provide residents with opportunities for outdoor activities and community involvement.
Nearby Attractions
- Enchanted Island Amusement Park
- Lou Malnati’s Chicago-Style Pizza
- Phoenix Mountains Preserve
Public Transportation
- Local bus lines accessible near the community
- Scheduled community transportation for shopping and appointments
Questions & Answers
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