Riverwalk Post Acute

My experience here was nothing short of amazing!!!!! The receptionist, nursing staff, the staff as a whole here or just really awesome! I'm not going to lie I had doubts when I first came here being a "Youngster" in a Skilled Nursing Facility..... but the staff here made my stay here Pleasant and I highly recommend this place!!!!!

My son had surgeries on Saturday My son was transferred to this facility this afternoon. He did not receive any dinner and when he finally did get a dinner, it was nothing but rice and beans. He’s had a pick line in At the hospital before he’s transferred,. He has been on continuous antibiotics for MRSA, which is a very, very serious infection and was being given morphine for the pain. The place is filthy noisy. The staff is uncaring. My son was calling for pain medication, pushing the nurses button over and over and over again no one came. My daughter-in-law. Finally went out to the desk, and there was a nurse. I guess it was a nurse sitting there with his feet up on the desk being more interested in his cell phone than he was the patient, he supposedly was to be taken care of. This place was recommended by a caseworker from Parkview Hospital, who I will be calling tomorrow morning along with his insurance company and his doctor. He has four wounds that need to be cleaned and packing removed and new packing replaced two times a day and he had it one time today and nothing so far and they told him that he would have to wait for the wound doctor, which I could understand because they’re probably not qualified to do anything but when is the wound doctor coming?? Something will be done tomorrow or there be hell to pay is all I can say so please don’t take your loved ones there because I’ll be getting mine transferred out of there as soon as possible.

I want to take a moment to recognize Brenda for the outstanding care she provides as a CNA. She is incredibly dedicated, always working to make sure every resident receives what they need in a timely and compassionate manner. What truly stands out is her attention to detail and her warm, caring attitude. Brenda consistently checks in on my loved one with a genuine smile, which brings so much comfort. Even when I saw her in the hallway busy with charting, she still took the time to ask if my loved one was doing okay or needed anything that level of attentiveness is rare and deeply appreciated. Brenda’s performance is nothing short of exceptional. She’s a true asset to the team and a blessing to the residents and their families. Thank you, Brenda, for all you do!