Ryze on the Avenue
$10,004 – $10,623/mo
Starting price
Nursing Home
Care types
1 Bedroom
Room options
No
Wheelchair access
About Ryze on the Avenue
Ryze on the Avenue is a skilled nursing facility located in Chicago's Douglas neighborhood, providing both short-term and long-term nursing care. The community emphasizes individualized care plans supported by clinical and therapy teams to help residents regain independence. Amenities include a beauty shop, lounges, diet-friendly dining, and diverse activity spaces such as an arts room, game room, and library. Outdoor features like walking paths and garden areas offer residents opportunities for fresh air and relaxation. Despite these offerings, reviews reveal serious concerns about care quality, facility cleanliness, and staff responsiveness, highlighting challenges that families should consider carefully.
Our Care Approach
Ryze on the Avenue provides skilled nursing care with 24-hour supervision and individualized care plans. However, reviews indicate inconsistent care quality, with some residents experiencing neglect, disrespect, and insufficient attention to medical and personal needs. Memory and behavioral care services are not offered, limiting specialized support.
Family Experience
Families often experience frustration due to poor communication and lack of responsiveness from staff. While front desk employees receive praise for their helpfulness, many family members report neglect, missing items, and inadequate care for their loved ones, leading to diminished trust and satisfaction.
Care & Services
Services and care programs available at Ryze on the Avenue.
Medical Care Services
Provides nursing care, medication management, and health monitoring with clinical and therapy teams available up to 16 hours daily.
Personal Care Services
Assistance with daily living activities such as bathing, dressing, and mobility support is offered, though reviews highlight inconsistent execution.
Specialized Care
Memory care and behavioral care services are not provided at this community.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Multiple reviews cite dirty rooms, unpleasant odors, roach infestations, and deteriorating conditions with little evidence of recent upkeep beyond hallways.
Atmosphere & Community Feel
The atmosphere is marred by reports of disrespectful staff behavior and inconsistent care, though some positive interactions with front desk personnel provide a small counterbalance.
Safety & Security
Concerns include rough handling of residents, missing personal belongings, and reports of drug activity, raising serious questions about resident safety and oversight.
Amenities
Reviews
Based on 65 reviews
Reviews for Ryze on the Avenue are mixed but lean toward negative, with many praising the front desk staff's professionalism and kindness. However, significant concerns include reports of neglect, disrespectful staff behavior, poor facility maintenance, missing personal items, and inadequate medical and memory care. Several reviewers describe unsafe conditions, slow response times, and troubling management practices, resulting in a low overall satisfaction among families and residents.
- Receptionist Tasha is consistently praised for professionalism and kindness
- Some residents appreciate the support from certain CNAs
- The front desk staff are described as lovely and helpful
- Frequent reports of neglect and slow response to call lights
- Rooms and facility described as dirty and unsanitary with pest issues
- Staff behavior includes disrespect, rough handling of residents, and excessive sedation
jackie massey
Receptionist Tasha, is always so helpful. I have been coming to Ryze on the Avenue for 3 years. I watch her multi task with a smile on her face and gets it done. Maybe you should have a Receptionist day.
Binky
Tasha Young work the front desk and she is very professional and informative, you can tell that she loves her job and loves what she does and she is always 100% for the resident
Jovan Birdsong
The receptionist is very polite and sweet
9 more residents rated this community with an average of 3.2 stars
Families love this community. See if it’s the right fit for you.
Pricing
$10,004 – $10,623/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $10,004 to $10,623, the community's value is questioned by families due to reported poor care standards and facility conditions. While amenities are extensive, the negative experiences shared by residents and families suggest the pricing may not align with the quality of care delivered.
Location & Neighborhood
About the Area
Situated in Chicago's Douglas neighborhood, Ryze on the Avenue is near key medical resources like the University of Illinois Hospital & Health Sciences System. The area offers convenient access to pharmacies and popular dining spots, providing families and residents with local amenities within a short distance.
Nearby Attractions
- University of Illinois Hospital & Health Sciences System
- Portillo's Restaurant
- Wildberry Pancakes & Cafe
Public Transportation
- Bus stops along South Indiana Avenue
- Chicago Transit Authority (CTA) bus routes serving the Douglas area
Questions & Answers
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