San Antonio West Nursing and Rehab
$6,000 – $9,000/mo
Starting price
Nursing Home
Care types
1 Bedroom
Room options
No
Wheelchair access
About San Antonio West Nursing and Rehab
San Antonio West Nursing and Rehab is a nursing home and rehabilitation center located in San Antonio's Inner West Side. The community provides skilled nursing care alongside physical, occupational, and speech therapy services, supporting both short-term rehabilitation and long-term care needs. Residents have access to a wide range of amenities including private bathrooms, restaurant-style dining with special dietary options, and numerous activity programs such as fitness classes, movie nights, and outdoor walking paths. While the facility has faced criticism for cleanliness and staff responsiveness, some families highlight compassionate caregivers and dedicated therapy staff. Its location offers convenient access to local healthcare and community resources, making it a practical choice for families seeking comprehensive nursing and rehab services.
Our Care Approach
San Antonio West Nursing and Rehab emphasizes skilled nursing and rehabilitation services with a team focused on physical recovery and daily living assistance. Despite some negative feedback, many reviews highlight staff members who provide attentive care and emotional support, suggesting a commitment to individualized treatment plans and therapy programs.
Family Experience
Families report mixed experiences; some appreciate the compassionate and communicative staff who keep them informed and involved, while others express frustration with poor responsiveness and unprofessional conduct. Visits can be comforting when positive staff interactions occur, but concerns about neglect and cleanliness affect overall family satisfaction.
Care & Services
Services and care programs available at San Antonio West Nursing and Rehab.
Medical Care Services
Skilled nursing care including medication management, 24-hour supervision, wound care, and end-of-life support.
Personal Care Services
Assistance with bathing, dressing, transfers, and daily living activities tailored to resident needs.
Specialized Care
Rehabilitation therapies including physical, occupational, and speech therapy; memory care services are reportedly available but not emphasized.
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Living Environment
Cleanliness & Maintenance
Multiple reviews mention persistent urine odors and unclean hallways, indicating ongoing issues with facility hygiene and maintenance.
Atmosphere & Community Feel
The atmosphere is described as uneven; while some residents and families feel cared for by dedicated staff, others report a lack of organization and a stressful environment.
Safety & Security
Concerns have been raised about resident safety, including reports of a resident attempting to leave unsupervised and staff struggling to manage the situation.
Amenities
Reviews
Based on 41 reviews
Reviews for San Antonio West Nursing and Rehab are mixed, with a significant number expressing concerns about cleanliness, odors, and staff responsiveness. However, several families praise specific staff members for their kindness and professionalism, especially in therapy and nursing roles. The overall rating is low at 2.9 stars, reflecting divided experiences among residents and families.
- Staff members like Brittney and Cathy were described as attentive and caring
- Therapy staff including occupational and physical therapists received praise
- Some families appreciated the responsiveness and kindness of nursing staff
- Frequent mentions of urine smells and dirty conditions
- Reports of neglect such as inadequate feeding and bathing
- Rude and unprofessional behavior from some staff and poor communication
destiny jones
HORRIBLE PLACE. They need to shut this place down
april canales
Dirty smelly place
C L
Saw a video of a poor lady running away from this facility . Two employees were chasing after her and a pedestrian got the patient to calm down. This place is horrible and dates back to the 90’s when even my grandpa and grandma were in this place . Always smelled like urine , staff was horrible. I hope this place gets shut down after that video and pics were circulating on Facebook today. A cousin of mine also use to work here and instantly quit after a few months . She said herself patience weren’t being fed , changed or bathed . I have reported this facility
7 more residents rated this community with an average of 3.4 stars
Families love this community. See if it’s the right fit for you.
Pricing
$6,000 – $9,000/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly rates ranging from $6,000 to $9,000, the community offers extensive amenities and therapy services. However, the mixed reviews on care quality and facility conditions suggest families should carefully weigh the cost against their expectations and conduct thorough visits before deciding.
Location & Neighborhood
About the Area
Located in San Antonio's Inner West Side, the community sits in a culturally diverse area with a predominantly Hispanic population. The neighborhood provides access to essential healthcare facilities, pharmacies, and dining options, supporting residents' daily needs and family visits in a practical urban setting.
Nearby Attractions
- University Health System (1 mile away)
- St Ann's Catholic Church (3.6 miles away)
- Local parks and walking paths
Public Transportation
- Local bus routes serving the Inner West Side
- Accessible taxi and rideshare services in San Antonio
Questions & Answers
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