San Jose Gardens

My mother who has dementia has been cared for at San Jose Gardens for over a year. The facility is clean, bright and well maintained. The staff, physicians and medical director are attentive, knowledgeable, helpful, friendly, organized and kind. Updates on my mother's conditions are communicated to my family effectively. When I request help with her physicians report or other related medical documentation the facility responds quickly in a timely manner to have the forms completed. There's activities that are planned for her daily, fed properly, maintains her walking and interacts with the staff. So far I'm pleased with San Jose Gardens on taking on the responsibility for caring care of my aging parent. Go check this facility out for yourself. Highly recommended

My mother spent some months here. The facility is very good for those with severe memory issues, not early stages in my opinion. The reason I gave 2 stars is because after paying 10’s of thousands over the months my mother stayed there, they have a policy that requires 30 day written notice to move your loved one. My mother moved out on march 31st which mind you, the cost per month is $7400 a month. They were told she was leaving on the 11th of March, but notified to the director on March 18th. However, they still expect a prorated amount paid to them into the month of April. Nearly $4,700 more dollars. It’s extremely greedy and this policy should not be allowed. Greed is gross. No willingness to work with you on the final amount just “that’s the policy”. Disgusting.

Best memory care facility in Jax.