San Jose Healthcare & Wellness Center

I had a fantastic experience at San Jose Healthcare Wellness! The newly renovated facility is bright, clean, and aesthetically pleasing. The staff greeted me warmly, making me feel welcomed right away. Highly recommend for anyone looking for a positive skilled healthcare experience!

Si en verdad amas a tu familiar no lo lleves a este lugar para su recuperación no tienen cuidado con dar los medicamentos a las horas adecuadas la comida no es nutritiva tienen varios pacientes por cuarto con diferentes necesidades y enfermedades el baño lo tienen que compartir con los pacientes de cuarto de al lado para bañar a los pacientes no tienen el cuidado higiénico necesario los sientan en la misma silla que usaron otros sin saber que quizás puedan contagiar a otros con bacterias o enfermedades En el hospital me sugirieron llevar a mi madre a este lugar para su rehabilitación después de varias semanas en cuidados intensivos yo como idiota y sin conocer aceptar y fue lo peor que hice con mi amada madre en cuanto llegamos una enfermera incompetente la llevo a pesar y le quitó el oxígeno cuando mi madre dependía de él 24/7 los medicamentos y las nebulizaciones se las hacían ado ellos querían de cenar le deban un pan con huevo a un paciente que necesitaba una excelente nutrición por la enfermedad el baño lo tenía que compartir con 6 paciente por ende olía súper mal o tenía que aguantar sus necesidades porque habían otros pacientes fue tan desagradable este lugar que la retiré de allí en 3 días y durante ese tiempo le llevaba tus comidas y yo misma la aseaba en este no les importa nada más que el dinero de las aseguradoras no el bienestar ni la recuperación del paciente estos lugares no deberían de existir

These high ratings are all a farce. The only employees worth anything are CNA Cynthia and CNA Mary. My real review had be cut down significantly but here’s what I could fit: I had the misfortune of being admitted here on a Friday evening and by Monday evening I was back in the ER. This institution lacks decorum, professionalism, tact, dignity, and empathy. They are also full of thieves. I am a woundcare patient and they had me sharing a room with someone who had MRSA. The other roommate was unconscious 24/7 and would choke on her own phlegm day and night. Roommate 1 would have to literally argue with the staff to get them to suction it because the poor lady couldn't advocate for herself. She was also only changed once a day at 4am despite soiling her diaper several times throughout the day. She was also fed via feeding tube and the specific instructions to prepare her food was to use distilled water, but they use sink water to make it. This is textbook NEGLECT. I was deprived of my pain medicine I rely on to ease the pain of my bone disease because "they didn't get the order" despite it being on my hospital discharge paperwork and they got all the other orders. My surgical incisions ripped open and they denied my request to go back to the hospital. The wound nurse is stubborn and overly confident in her capabilities. I reached out to my surgeon and he requested I go back to the hospital asap. It turned out that I did in fact need another surgery. She also refused to clean my wounds with rx wound wash that I had. she wasn't gentle with my woundcare she pushed hard and was just trying to rush through. The ignorance is astounding They use the same blood pressure cuff on everyone without sanitizing if before using it on another patient. The curtains are dusty, and the rooms are kept at 80 degrees. If pee gets on your sheets they won't change it, you have to request it. Also the overnight cna won't even wipe you after you've been sitting in pee Their website advertises iv therapy but they deny patients who need it (roommate needed iv antibiotics for her mrsa and they denied her). When leaving I took as many personal items as I could and told them I would be having someone to come get them. it's clear that the facility stole them. the items I left was over $200 worth of woundcare supplies and wipes (which I know they steal based on my experience on night one). My friends went in to collect my items over the weekend, which they were notified about, and when they got there they just gave them a vase with roses that I left. When I told them there was more they said they'd have to come back Monday. Monday morning I call and I'm told to call back at 9 to talk to social services. I call back and social services tells me my stuff should have been ready over the weekend and I explained what happened and ahead of time told me to call back at 1:30. I call back at 1:30 and she still has no idea and says she will call me back. I don't hear from her and my friends are going back in today to get my stolen belongings so I call at 4:30, no one answers. So I call with an anonymous number and get hung up on by some lady who answered the phone with "hello" instead of the proper greeting and when I asked is this San Jose health and wellness and she said "what you mean?" After asking her to transfer me to social work she asked my name and when I told her she hung up on me. Ten minutes later I called again and spoke to another person who told me "the social worker is busy" so I left my number and never got a call back. My friends went in to get my stuff and the lady literally turned around and walked away mid conversation. They lied to my friends faces about my stuff and I've been trying to call again and they refuse to answer. They also don't answer emails. It's unacceptable and unprofessional. No one in administration has an ounce of dignity or honesty. The CNA that was with me my last evening is a lying coward. This place needs to be shut down for inhumane treatment of those poor people in there that can't advocate for themselves