Shannondale Health Care Center
$1,375 – $6,600/mo
Starting price
Memory Care
Care types
1 Bedroom
Room options
No
Wheelchair access
About Shannondale Health Care Center
Shannondale Health Care Center in Knoxville delivers a broad spectrum of senior care, including skilled nursing, assisted living, and memory care, tailored to meet diverse needs. The community features private rooms and emphasizes 12-16 hour nursing coverage with 24-hour supervision, supporting residents with daily activities like bathing and medication management. Its location near medical services and local amenities enhances convenience for families. Residents have access to a variety of social and wellness activities such as fitness programs, a spa, library, and outdoor spaces. While the facility offers comprehensive services and a range of amenities, families should consider recent mixed reviews regarding staffing and care consistency when making decisions.
Our Care Approach
Shannondale emphasizes nursing care with 12-16 hour nursing coverage and 24-hour supervision, assisting residents with daily living activities and medication management. However, reviews indicate variability in staff availability and expertise, impacting care consistency. Therapy services receive positive remarks, suggesting a focus on rehabilitation alongside nursing.
Family Experience
Families report mixed experiences; some appreciate clear communication during admissions and kindness from staff, while others struggle with transferring residents due to staffing challenges. Visitor impressions often highlight the facility's cleanliness but express frustration over delayed help and inconsistent care quality.
Care & Services
Services and care programs available at Shannondale Health Care Center.
Medical Care Services
Includes skilled nursing, medication management, health monitoring, and 24-hour supervision with nursing staff available 12-16 hours daily.
Personal Care Services
Assistance with bathing, dressing, mobility, and daily living activities is provided, though some reviews cite inconsistent delivery due to staffing shortages.
Specialized Care
Memory care services are available, alongside rehabilitation and therapy programs praised for quality by some families and staff.
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Living Environment
Cleanliness & Maintenance
The facility is generally noted as clean and well-maintained, with private rooms and fresh hallways. Some reviews mention occasional unpleasant odors, but overall cleanliness is a positive aspect.
Atmosphere & Community Feel
Social activities like bingo and fitness programs contribute to an engaging environment. Resident and family feedback varies, with some describing a welcoming atmosphere while others note staff morale issues.
Safety & Security
The community provides 24-hour supervision and a call system, but concerns about understaffing raise questions about consistent safety and timely assistance.
Amenities
Reviews
Based on 27 reviews
Reviews for Shannondale Health Care Center are mixed, with several families praising the kindness and professionalism of nursing staff and the cleanliness of the facility. However, a significant number of reviews express concerns about understaffing, delayed responses to help calls, and inconsistent quality of care, including serious issues like untreated bedsores. Families report both positive and negative experiences, highlighting variability in care and staff engagement.
- Admissions staff provide smooth check-in and clear communication
- Nursing staff described as kind and caring by some families
- Facility cleanliness and private rooms are appreciated
- Frequent understaffing leading to slow response times and care delays
- Reports of untreated medical issues such as bedsores and edema
- Presence of agency staff unfamiliar with residents and facility routines
Stephanie Patton
We moved our 96-year-old Aunt from a facility in Owensboro, Ky., to AHC. She had a bad fall during the summer and could no longer take care of herself, so we decided to move her to Knoxville. The admissions staff did a great job of explaining the process and coordinating the paperwork. We loaded her in our car and drove her to AHC, Knoxville. Our check-in was very smooth and her room was ready immediately. AHC has private rooms which was important to us. We visited daily and she was well taken care of. The nursing staff was very kind and caring. I highly recommend this facility.
Shannon Mohr
I have been placed on a "Do Not Return" list by this facility, despite never having visited the premises or worked in that area. This situation raises concerns regarding the facility's practices. I have not visited the Clarksville facility in several years since I reported concerns regarding COVID-19 within the building and the departure of their Director of Nursing. Given these circumstances, I am uncertain why the facility would anticipate my return to the site.
Tabitha Johnson
DO NOT SEND YOUR LOVED ONES HERE. My grandfather was sent here after a lengthy hospital stay. His meds to stave off edema were neglected, and he was not properly rotated in bed. This resulted in a major edema flare up and a huge bedsore that was left untreated. He was back home for a whopping 2 1/2 days before being assessed by a home nurse who recommended returning to the hospital. He has now been admitted to his second hospital stay to have these issues treated. Lack of knowledgeable staff and no on-site doctor have had terrible consequences for my grandfather.
15 more residents rated this community with an average of 3.2 stars
Families love this community. See if it’s the right fit for you.
Pricing
$1,375 – $6,600/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
Pricing ranges from $1,375 to $6,600 monthly, reflecting a broad spectrum of care levels and amenities. While some families find value in the comprehensive services and private rooms, others question the cost given reports of understaffing and care quality issues, suggesting families weigh service expectations carefully.
Location & Neighborhood
7424 Middlebrook Pike, Knoxville, TN 37909
Get DirectionsAbout the Area
Located on Middlebrook Pike in Knoxville, Shannondale is situated in an accessible area with nearby medical facilities, pharmacies, and places of worship. The neighborhood offers a mix of convenience and local charm, supporting residents’ needs with essential services and leisure options within a short distance.
Nearby Attractions
- Fellowship Church Knoxville
- Stanton Optical
- Local parks and walking paths
Public Transportation
- Local Knoxville bus routes on Middlebrook Pike
- Regional transit connections via Knoxville Transit Authority
Questions & Answers
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