Shelby Crossing Health Campus
$3,400 – $6,400/mo
Starting price
Memory Care
Care types
Shared, Private
Room options
Yes
Wheelchair access
About Shelby Crossing Health Campus
Shelby Crossing Health Campus in Shelby Township, Michigan, provides a comprehensive senior living experience with a strong focus on rehabilitation, memory care, and assisted living. The community is praised for its immaculate, hotel-like rooms and restaurant-quality meals that satisfy even the most particular tastes. Residents benefit from professional physical and occupational therapy, a variety of engaging social activities including live music and craft sales, and a serene outdoor garden with walking paths. Staff members are recognized for their genuine kindness and attentiveness, often forming close bonds with residents and their families. This campus balances skilled care with a lively, supportive environment that encourages both recovery and connection.
Our Care Approach
Shelby Crossing emphasizes skilled rehabilitation, memory care, and assisted living with a team of licensed nurses available 24/7. Staff demonstrate a patient-centered approach, providing dignity and extra attention especially to those with dementia. Therapy services are professional and well-regarded, and the community supports residents through health challenges with compassion and personalized care plans.
Family Experience
Families generally feel reassured by the attentiveness and kindness of the staff, noting that caregivers take time to listen and support both residents and their loved ones. While most report positive communication and involvement, some families experienced frustration with social worker responsiveness and transition coordination. Visits are often pleasant with opportunities to engage in community activities alongside residents.
Care & Services
Services and care programs available at Shelby Crossing Health Campus.
Medical Care Services
24/7 licensed nursing staff provide medication management, health monitoring, and skilled nursing services. The community supports residents recovering from surgery and managing chronic conditions.
Personal Care Services
Assistance with daily living activities, mobility support, and personal hygiene help are available, with staff noted for their kindness and attentiveness, especially for residents with dementia.
Specialized Care
Memory care services include secure environments with wander guard systems and tailored programming. Physical and occupational therapy are offered on-site, praised for professionalism and effectiveness.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is consistently described as immaculate, with no bad smells and well-maintained rooms that resemble a nice hotel. Common areas and dining spaces are also kept spotless and inviting.
Atmosphere & Community Feel
Shelby Crossing fosters a lively and friendly environment with frequent social activities such as live music, happy hours, and craft sales. Residents often form friendships, and the outdoor garden and walking paths add to a welcoming atmosphere.
Safety & Security
The community provides 24-hour nursing and emergency alert systems. Memory care areas are designed with safety features like secured access and wander guard systems to support residents with memory loss.
Amenities
Reviews
Based on 73 reviews
Reviews highlight Shelby Crossing’s excellent rehabilitation services, clean and comfortable environment, and attentive, caring staff who often go beyond expectations. Families appreciate the quality of medical and memory care, as well as the delicious food and engaging activities. Some concerns were raised about inconsistent communication and support from social workers, which affected transitions and family interactions.
- Staff are caring, professional, and form personal bonds with residents
- Facility is very clean with hotel-like rooms and no unpleasant odors
- Food is restaurant-quality with varied, appealing options
- Communication between staff and families can be lacking
- Social worker support is inconsistent and sometimes unhelpful
- Delays and difficulties during care transitions reported
Diane Diehl
I was at Shelby Crossing in July following surgery and I would highly recommend anyone who would need rehab therapy to go to Shelby Crossing. The facility is very nice and is kept very clean. The staff is great! They are very caring and friendly. Also, they are very professional and skillful in their jobs. The food was very good and there were various activities to participate in during my stay. I was very pleased with the help that I was provided at Shelby Crossing.
Cheryl Zabicki
There love and concern for the people living here are above and beyond. It comes from there hearts.
Mary
My dad had many stay's at both Shelby and Orchard Grove. This last attempt at physical therapy he choose Shelby Crossing as he liked it there best. Unfortunately he ended up in hospice due to health issues and my family and I cannot say enough words to express our sincere gratefulness to the staff that handle all his health issues, but also the Executive director. The health care workers were great, some took a very personal likening to our dad which made our family feel comfortable with everything going on. They listened to his needs as well as ours and helped us through a most difficult time in both his and our life. We were able to keep our dad in the same room with the same staff he had formed a bond with and start the hospice process, this was a blessing to not have to move him. During hospice, the staff was outstanding in his treatment needs and made sure each family member was okay. Always stopping in to check on us, talk with each of us and listen to our fears and tears. There are some incredible staff members at Shelby Crossing that came to feel like family after 5 weeks. My dad would often call me and while talking I could hear how wonderful they were with him , even when no one was there to see or hear. In the end, our family is thankful for having a good experience with good, caring people. We would recommend Shelby Crossing for your loved one, be it therapy or assisted living. We saw it all while there for 5 weeks, and met a lot of patients between the community dining room and the outdoor garden, we really never heard anyone complaining. As for the staff members we got to know, thank you with all our heart for taking such wonderful care of our dad, God Bless you.
15 more residents rated this community with an average of 4.0 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,400 – $6,400/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With pricing starting around $3,400 per month, Shelby Crossing offers a cost-effective option compared to the local average. The community provides a broad range of services including skilled therapy, memory care, and all-day dining with special diets accommodated. Positive feedback on food quality, facility upkeep, and care quality supports a strong value proposition despite some concerns about social work support.
Location & Neighborhood
13794 21 Mile Rd, Shelby Township, MI 48315
Get DirectionsAbout the Area
Located in Shelby Township, Michigan, Shelby Crossing Health Campus is situated in a suburban area known for its lush parklands and community amenities. The neighborhood provides convenient access to healthcare facilities like St. John Medical Center and pharmacies, as well as dining and leisure options. The setting balances peaceful outdoor spaces with proximity to local shops and services, supporting an active lifestyle for residents.
Nearby Attractions
- Whispering Woods Kiwanis Park
- St. John Medical Center
- Local cafes and restaurants including Chick-Fil-A and Starbucks
Public Transportation
- Local bus routes serving Shelby Township area
- Community transportation services offered by Shelby Crossing
Questions & Answers
Community Updates
Latest News
2025-06-23T15:19:43.000Z
While rewarding, the reality of caring for an aging loved one is often stressful and time-consuming. Click to read about 8 ways you can manage, and possibly relieve, some of that stress.
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2025-05-14T14:20:24.000Z
The Value of Memory Care. When searching for the best memory care provider, you deserve to know exactly what’s included in the cost of Memory Care and why it matters.
Learn more (opens in new tab)Ready to learn more about Shelby Crossing Health Campus?
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