Shields Comfort Care
$3,900 – $6,700/mo
Starting price
Memory Care
Care types
Private, Studio, 1 Bedroom
Room options
Yes
Wheelchair access
About Shields Comfort Care
Shields Comfort Care stands out for its serene setting along Swan Creek and a strong focus on both assisted living and memory care. Residents benefit from 24/7 nursing, medication management, and access to a network of local healthcare providers, offering families real peace of mind. The community features thoughtfully designed private and studio rooms, chef-prepared meals in a restaurant-style dining room, and amenities like a cinema lounge and beauty salon. Daily activities and a welcoming staff create a lively, engaged atmosphere. Its location puts everyday conveniences—pharmacies, grocery stores, and medical offices—within easy reach, making life simpler for residents and visitors alike. Spacious rooms, attentive staff, and a clean, homelike environment are highlights families notice right away.
Our Care Approach
Shields Comfort Care emphasizes comprehensive medical support, including nursing and medication management available around the clock. The staff are described as caring and attentive when at their best, but some reviews suggest that care can be inconsistent, especially when the facility is understaffed. Families are encouraged to advocate for their loved ones to ensure needs are met.
Family Experience
Families who have positive experiences often mention staff who listen, respond quickly, and make them feel welcome. Communication is highlighted as a strength by some, while others report frustration with slow follow-up and difficulty getting help during visits. Overall, family satisfaction seems to depend heavily on individual staff interactions and the consistency of care.
Care & Services
Services and care programs available at Shields Comfort Care.
Medical Care Services
24/7 nursing care, medication management, and connections to local healthcare providers for ongoing medical needs
Personal Care Services
Assistance with daily living activities, mobility support, and help with personal hygiene
Specialized Care
Memory care services tailored to residents with cognitive challenges
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Cleanliness receives both praise and criticism—many note the facility is well-kept, but some recent reviews describe unacceptable conditions, including dirty dishes, soiled laundry, and unsanitary carpets.
Atmosphere & Community Feel
The atmosphere is generally described as friendly and welcoming, with staff who care and residents who enjoy socializing, though a few mention a lack of regular activities.
Safety & Security
Safety is occasionally questioned in negative reviews, with mentions of residents with behavioral needs being left unattended, but no specific security features are detailed in the data.
Amenities
Reviews
Based on 62 reviews
Reviews for Shields Comfort Care are mixed, with many families praising the friendly, responsive staff, clean facilities, and good food, while others raise serious concerns about cleanliness, staffing, and resident care. Positive experiences often highlight specific team members who go above and beyond, while negative feedback points to issues with supply shortages, delayed responses to family needs, and occasional lapses in facility upkeep.
- Staff are described as welcoming, attentive, and easy to communicate with
- Rooms are noted as beautiful, spacious, and well-maintained
- Food receives consistent praise for quality and variety
- Some reviews report serious cleanliness issues, including soiled laundry and unsanitary conditions
- Concerns about understaffing, slow communication, and lack of activities are mentioned
- A few families report feeling their loved ones' needs were not adequately met
Cheryl Simoni
Exceptional Teamwork and Care Curtrice, Cecelia, Doreen and the entire staff create a truly welcoming environment. They are easy to communicate with, always approachable, and responsive. Curtrice stands out for her attentiveness—she genuinely listens to both residents and their families, making sure concerns are heard and addressed. Her dedication to resolving issues and improving the experience is deeply appreciated. Their collective effort makes a meaningful difference every day.
Emily
Very positive experience with Shields Comfort Care! The facility is very nice, the rooms are beautiful and spacious, and the food is great! Overall a great experience! Curtrice worked very hard to expedite things for us! The facility is great, and Curtrice is apart of why! A very kind, welcoming, and positive person who works hard to assist with needs! I HIGHLY recommend this place for your loved one!
Emma Wheelington
Shields Comfort Care is a very nice place! The staff are very welcoming, a friendly environment, great food, clean facility and fun activities! An ideal place to put your loved one!
23 more residents rated this community with an average of 4.6 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,900 – $6,700/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs starting at $4,400—slightly above the local average—Shields Comfort Care positions itself as a premium option. Value appears mixed: some families feel the care and amenities justify the price, while others express concern over inconsistent service quality and occasional lapses in basic care.
Location & Neighborhood
9140 Gratiot Rd, Saginaw, MI 48609
Get DirectionsAbout the Area
Located on Gratiot Road in Saginaw, Shields Comfort Care sits near Swan Creek, offering a quiet setting with easy access to pharmacies, grocery stores, and medical offices. The neighborhood is practical for families and residents, with essentials and some dining options close by.
Nearby Attractions
- Ascension Medical Group (local healthcare provider)
- Meijer Pharmacy (less than a mile away)
- Starbucks and McDonald's (minutes away by car)
Public Transportation
- No specific public transit details provided in the data
Questions & Answers
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