Sorrento
$4,500 – $8,000/mo
Starting price
Nursing Home
Care types
1 Bedroom
Room options
No
Wheelchair access
About Sorrento
Sorrento is a distinguished senior living community in San Antonio, part of the esteemed Cantex Continuing Care Network. Located on the Northwest Side, it offers a nurturing environment with comprehensive health care services, including 12-16 hour nursing care and assistance with daily activities. Residents enjoy a range of amenities such as arts and activity rooms, fitness programs, and scheduled daily activities. Highlights include its proximity to essential services like the Audie L Murphy Memorial Veterans Hospital and a vibrant neighborhood with cafes and parks.
Our Care Approach
Sorrento focuses on providing comprehensive health care services, including nursing care, therapy, and assistance with daily activities. The community emphasizes personalized support and care, with staff often going above and beyond to ensure residents' well-being.
Family Experience
Families generally report positive interactions with staff, who are described as compassionate and supportive. However, some have noted inconsistencies in service quality. Overall, Sorrento is praised for its caring environment and the impact of dedicated staff members like Kimberly.
Care & Services
Services and care programs available at Sorrento.
Medical Care Services
Sorrento provides nursing care, medication management, and health monitoring.
Personal Care Services
Assistance with daily activities such as bathing, dressing, and mobility support.
Specialized Care
Rehabilitation and therapy services are available, with notable praise for wound care.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Reviews often highlight the cleanliness and beauty of the facility, contributing to a pleasant living environment.
Atmosphere & Community Feel
Residents and visitors report a welcoming atmosphere with engaging activities that foster social interaction.
Safety & Security
Sorrento provides a 24-hour call system and supervision, ensuring residents' safety and security.
Amenities
Reviews
Based on 354 reviews
Reviews of Sorrento highlight both positive and negative experiences. Many praise the facility's cleanliness, compassionate staff, and effective therapy services. However, some express dissatisfaction with delayed responses to call buttons and inconsistent care quality. Specific staff members, like Kimberly the wound care nurse, are frequently commended for their exceptional care and compassion.
- Exceptional care from staff like Kimberly the wound care nurse
- Beautiful and clean facilities
- Effective therapy services
- Inconsistent response times to call buttons
- Some reports of inadequate care
- Staffing shortages
Jessica Ross
Had a great experience with a tour and meeting the department heads for Services. Everyone was helpful and pleasant to work with. TY!
jasmine banda
I want to recognize Alexis (Social Worker), Jessica (Activities Director), and Juliana (HR) for the incredible work they do. Alexis is compassionate and always makes families feel supported and heard. Jessica brings so much life to the facility with her creative activities that keep residents engaged and smiling. Juliana is professional, approachable, and ensures everything behind the scenes runs smoothly. Together, they create a positive, caring environment that makes this rehab facility truly stand out.
Mike Flecha
8m a student at the institute of Allied Healthcare and I shadowed a CNA Ty she was great she was very familiar with all her residents amd was able to take my large group in and show us the ropes. Very respectful and knowledgeable in her field. Was able to provide tips and great information about how to handle the different types provide patients we could possibly come across. Ty is a grewt cna and deserves the best.
46 more residents rated this community with an average of 4.2 stars
Families love this community. See if it’s the right fit for you.
Pricing
$4,500 – $8,000/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With a price range of $4500 to $8000 per month, Sorrento offers a range of amenities and services that may provide good value for families seeking comprehensive care and a supportive environment. However, the mixed reviews suggest that families should carefully evaluate their needs and expectations.
Location & Neighborhood
About the Area
Sorrento is situated in a vibrant neighborhood on San Antonio's Northwest Side, offering easy access to medical facilities like the Audie L Murphy Memorial Veterans Hospital and local amenities such as Starbucks and Chick-Fil-A.
Nearby Attractions
- Audie L Murphy Memorial Veterans Hospital
- Methodist Cardiology Clinic of San Antonio-Transitional Clinic
- Starbucks
Public Transportation
- Public bus services
- Taxi services
Questions & Answers
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