South Hills Rehabilitation Center

My dad came here and over the span of my time visiting, the whole place reeked of urine, floors were sticky. The paper towel dispenser in my dad's bathroom didn't work and they never fixed it despite telling them several times. The remote control for the television in his room didn't work, I ended up fixing it myself. I asked them to have the person responsible for taking care of my dad to contact me with details of his treatment plan, they never did. When my dad was discharged they lost his clothes and sent him home by himself in a diaper and his gown, despite his mobility issues. Everyone seemed friendly, but they need to be more attentive.

I have very little good to say about how my spouse was treated at this facility. I spent 8-9 hours with him per day and he commonly spent the entire day with very few staff members ever stopping in, and that was usually just for medication given to him, or meals. I asked the Nurse what the medications were and she stated she couldn't pronounce the names. They seemed to avoid helping with toileting, it seems possibly because I was there and they assumed I could help him. The Nurse Practitioner who saw him was excellent, and caring. The rehab (PT, OT, speech) initial evaluation was thorough, but daily rehab just didn't happen, to actually attempt to strengthen him, after the initial evaluation, not sure why. I would ask to have the nurses and other staff to make sure rehab providers knew we wanted them to come by when they were in the center, and often later found out the rehab providers had come and gone without seeing him.

Horrible won’t answer the phone about family or notify family when they send someone to the hospital and let bed sores run out of control try calling them if you like hearing the phone ringing