South Mountain Post Acute
$1,741 – $6,839/mo
Starting price
Assisted Living
Care types
Private, Studio, 1 Bedroom
Room options
Yes
Wheelchair access
About South Mountain Post Acute
South Mountain Post Acute specializes in rehabilitation and skilled nursing care within Phoenix's South Mountain Village. The community supports residents with a full-time therapy team focused on restoring mobility and health, alongside nursing services designed for those needing medical oversight. Its location near major hospitals and local amenities like Walgreens and parks provides practical convenience. Residents have access to diverse activities, including fitness programs, movie nights, and outdoor walking paths, encouraging engagement and wellness. The facility offers private, studio, and one-bedroom rooms, with services ranging from meal preparation by a professional chef to emergency alert systems. While the community aims to balance medical care with comfort, families should consider varied experiences reported by residents and visitors.
Our Care Approach
South Mountain Post Acute emphasizes rehabilitation with a dedicated in-house therapy team and skilled nursing care for residents requiring medical supervision. The approach aims to combine therapeutic techniques with medical oversight, though reviews suggest inconsistency in care delivery and responsiveness among nursing staff.
Family Experience
Family members report mixed experiences; some appreciate the therapy progress and care for their loved ones, while others express frustration over communication difficulties and perceived neglect. Visitor interactions with staff vary, with some families feeling well-informed and others left with unanswered questions.
Care & Services
Services and care programs available at South Mountain Post Acute.
Medical Care Services
Includes skilled nursing, medication management, and health monitoring tailored to post-acute and long-term residents.
Personal Care Services
Assistance with daily living activities such as mobility support, hygiene, and meal services is provided.
Specialized Care
Focused rehabilitation therapy with a full-time in-house team supports recovery and walking improvement; memory and behavioral care are not offered.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is generally noted as clean by some reviewers, though there are occasional complaints about lost laundry and kitchen service inconsistencies.
Atmosphere & Community Feel
While some residents and employees describe a friendly atmosphere with teamwork and social activities, others report a tense environment with staff favoritism and poor morale.
Safety & Security
Safety concerns have been raised in reviews, including serious incidents of neglect and delayed responses to medical needs, indicating potential gaps in monitoring and emergency responsiveness.
Amenities
Reviews
Based on 313 reviews
Reviews for South Mountain Post Acute reveal a wide range of experiences. Many praise the therapy team and some staff for their care and professionalism, highlighting successful rehabilitation outcomes. However, a significant number of reviews express serious concerns about neglect, poor communication, and inconsistent care quality, including reports of safety issues and dissatisfaction with nursing responsiveness. This mixed feedback suggests families should carefully evaluate the community based on their specific needs and expectations.
- Therapists are caring and effective in rehabilitation
- Some staff members are described as helpful and professional
- Facility cleanliness and activity variety receive positive mentions
- Serious concerns about neglect and safety incidents
- Reports of rude or inattentive nursing staff
- Communication issues with management and unresolved grievances
omar estrada
This is the worst place DO NOT BRING YOUR LOVE ONES HERE MY BROTHER ALMOST DIED 💔 HERE HE PULLED HIS CATHETER OUT AND NONE OF THE NURSES EVER HELPED HIM OR EVER CHECKED UP ON HIM WHILE HE WAS IN THERE. HE HAD TO CALL HIS WIFE TO TELL HER HE WAS BLEEDING AND SHE CALLED THEM SINCE IT WAS1130PM AFTER VISITING HOURS AND THEY SAID THEY CHECKED HIM AND THAT HE WASNT BLEEDING BUT WHEN MY DAD WENT THE NEXT MORNING9AM AND MY BROTHER WHOLE PAMPER HE HAD WAS SOAKED IN BLOOD HE WAS STARTING TO HESITATE TO BREATH. WE CALLED A EMERGENCY AMBULANCE TOOK HIM TO BANNER HOSPITAL WERE HE WENT INTO SHOCK AND HAD TO HAVE 10 BAGS OF BLOOD TO TRY AND GET HIM STABLE TEN MINUTES LATER DOCTORS SAID HE WOULD HAVE DIED FROM LOSS OF BLOOD KIDNEYS AND ORGAN STARTED SHUTTING DOWN ON HIM DO TO LOSS OF BLOOD. NOW HE IS STILL FIGHTING TO LIVE HAVING DIALYSIS NOW THAT HIS ORGANS DAMAGED NOW WERE WAITING TO SEE IF HIS ORGANS CAN RECUPERATE ALL THIS COULD HAVE BEEN AVOIDED IF THEY WOULD OF WATCHD OUT FOR HIM AND LISTEND TO US LIKE WE TOLD THEM SO ILL NEVER LET MY FAMILY MEMBERS GO TO THAT PLACE AGAIN IF YOU READ THIS DONT LET UR FAMILY GO THERE .
drippingwax
Wonderful people who helped me get where I needed to go.
David Rojas
Terrible place. Knowing what I know now, I would never allow nor recommend another relative, friend, or even stranger stay here. The staff is negligent, incompetent, and manipulative. I’d bet money that anyone posting positive reviews either 1. Didn’t visit their relatives regularly. 2. Wasn’t in a position where they needed complete and total care. Beware of the negative reviews as I also gave this facility the benefit of the doubt and my family suffered the consequences because of it.
67 more residents rated this community with an average of 4.6 stars
Families love this community. See if it’s the right fit for you.
Pricing
$1,741 – $6,839/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
Pricing ranges from $1,741 to $6,839 monthly, with an average starting cost below the Phoenix area norm. While the community offers extensive amenities and rehabilitation services, families should weigh this against reported care quality concerns to assess overall value.
Location & Neighborhood
About the Area
Located in South Mountain Village, Phoenix, the community benefits from proximity to major hospitals like Arizona State Hospital and convenient access to pharmacies, coffee shops, and parks. The neighborhood blends residential and medical services, offering a practical setting for families and residents.
Nearby Attractions
- Arizona State Hospital
- Walgreens Pharmacy
- Songbird Coffee & Tea House
Public Transportation
- Local Phoenix bus routes on South Jesse Owens Parkway
- Nearby transit connections to central Phoenix
Questions & Answers
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