Southpointe Healthcare and Rehabilitation
$6,000 – $9,000/mo
Starting price
Nursing Home
Care types
1 Bedroom
Room options
No
Wheelchair access
About Southpointe Healthcare and Rehabilitation
Southpointe Healthcare and Rehabilitation in Greenville, SC, is a skilled nursing facility focused on rehabilitation and nursing care. The community provides one-bedroom rooms and a variety of activity programs aimed at engaging residents. While it offers essential nursing services including medication management and assistance with daily living, recent reviews reveal challenges with facility maintenance and staff responsiveness. Families seeking rehabilitation support may find the helpful admissions staff a positive point, but should weigh concerns about care consistency and environment upkeep. Operating daily from 8:30 AM to 5:30 PM, Southpointe aims to support residents recovering from illness or injury in a structured setting.
Our Care Approach
Southpointe provides skilled nursing and rehabilitation services with a focus on helping residents regain independence. While some staff members demonstrate dedication and personalized attention, reviews indicate inconsistencies in care delivery, with concerns about neglect and inadequate supervision. The community offers daily activity programs to engage residents, but memory and behavioral care are not provided.
Family Experience
Families report mixed experiences, with some appreciating clear communication and attentive admissions staff, while others struggle with poor phone responsiveness and feel their loved ones were neglected. Several reviews express deep dissatisfaction with care quality and facility conditions, though a few note recent positive changes and improved staff attitudes.
Care & Services
Services and care programs available at Southpointe Healthcare and Rehabilitation.
Medical Care Services
Provides nursing care including medication management, health monitoring, and assistance with non-ambulatory residents.
Personal Care Services
Supports daily living activities such as bathing, dressing, and mobility assistance.
Specialized Care
Does not offer memory or behavioral care; focuses primarily on rehabilitation and skilled nursing.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Multiple reviews mention ongoing maintenance problems such as broken windows and bug infestations, alongside concerns about overall cleanliness leading to infections and unsafe conditions.
Atmosphere & Community Feel
The atmosphere is described as inconsistent; some staff foster positive interactions and uplift residents, but others are criticized for unprofessional and even racist behavior, impacting the community feel.
Safety & Security
Safety concerns arise from reports of residents falling out of bed multiple times and being left unattended in unsafe conditions. Some families worry about inadequate supervision and incident management.
Amenities
Reviews
Based on 58 reviews
Reviews for Southpointe Healthcare and Rehabilitation are mixed but lean negative, with a 2.7 overall rating from 58 reviews. Positive feedback highlights helpful and dedicated staff members, especially in admissions and nursing care. However, many reviews report serious concerns including poor maintenance, cleanliness issues, communication problems, and inconsistent care quality. Some families express distress over neglect and safety incidents, while others note recent improvements under new management.
- Admissions staff, particularly Bobby, is described as helpful and honest
- Some CNAs and nurses go above and beyond their duties
- Recent improvements in cleanliness and staff politeness noted by families
- Maintenance issues including bugs and broken windows
- Reports of neglect such as bed sores, bruises, and weight loss
- Poor phone communication and unresponsiveness from staff
Marshelle Killian
Lots of maintenance issues and bugs. Windows falling out. Unsafe for vulnerable adults.
Gav Brad
Rudest and racist encounter with the receptionist. Customer service was below 0 and seems like they don't tend to clients when they need help. Would never recommend anyone go to this location.
Curtis Hall
I was in the hospital for over 14 days they was trying to put me in a nursing home but I didn't need a nursing home I need a rehab to get back on my feet for a normal life. So I was calling around trying to find one to get to. They connected emissions office and I spoke with Bobby she was very helpful and telling me what I needed to do and what they had to offer so I told my case manager at the hospital that I would like to go to southpoint rehab. I am now at southpoint and everything she told me over the phone is exactly what I'm getting here I feel very grateful that they are still great honest hard-working people like Bobby represents the company as she did thank yo
14 more residents rated this community with an average of 3.7 stars
Families love this community. See if it’s the right fit for you.
Pricing
$6,000 – $9,000/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $6,000 to $9,000, Southpointe's value is challenged by reports of maintenance and care issues. Positive staff interactions and rehabilitation support add value, but families should carefully consider the facility's mixed reputation and weigh it against pricing and service expectations.
Location & Neighborhood
35 Southpointe Dr, Greenville, SC 29607
Get DirectionsAbout the Area
Located at 35 Southpointe Drive in Greenville, Southpointe Healthcare and Rehabilitation sits within a city known for its mix of urban amenities and natural beauty. While the immediate neighborhood details are limited, Greenville offers access to medical offices, pharmacies, parks, and dining options within a short distance, supporting residents' needs and family visits.
Nearby Attractions
- Greenville OB/GYN Associates
- Fowler's Pharmacy
- Culver's Restaurant
Public Transportation
- Local Greenville bus routes
- Nearby taxi and rideshare services
Questions & Answers
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