Sunrise On Providence
$3,770 – $5,046/mo
Starting price
Memory Care
Care types
Studio, Shared, Private
Room options
Yes
Wheelchair access
About Sunrise On Providence
Sunrise On Providence brings together the comfort of a Victorian-style mansion with the convenience of a Charlotte city location, just minutes from shopping, dining, and cultural attractions[1][6]. Residents here find a blend of attentive, round-the-clock care and a lively social calendar—think movie nights, dominoes, fitness classes, and creative arts—all designed to keep minds and bodies engaged[1][6]. Meals are crafted by a professional chef, with options for special diets and all-day dining in a restaurant-style setting[1][6]. Suites range from studios to shared rooms, each equipped with safety features like emergency call systems[3][6]. What stands out is the community’s warmth: volunteers visit regularly, staff know residents by name, and families feel welcomed during visits[1][6]. Highlights: Chef-prepared meals with dietary options, robust activity calendar with volunteer involvement, emergency alert systems in every suite.
Our Care Approach
Sunrise On Providence emphasizes personalized care plans and 24-hour support, with licensed nurses and care managers fostering strong resident-staff relationships[3][5]. The community coordinates with healthcare providers and offers wellness visits, medication management, and assistance with daily living activities[1][5]. Therapy and rehabilitation services are highlighted as particularly strong by residents and families.
Family Experience
Families often note that staff are approachable and responsive, making the transition smoother. Many appreciate the open communication and the ability to participate in activities with their loved ones. However, a few families express frustration over unresolved care issues and the need to escalate concerns externally.
Care & Services
Services and care programs available at Sunrise On Providence.
Medical Care Services
24-hour nursing care, medication management, routine wellness visits, and coordination with outside healthcare providers[1][5][6].
Personal Care Services
Assistance with bathing, dressing, grooming, mobility, and daily living activities; housekeeping and laundry included[1][3][5].
Specialized Care
Memory care programs, short-term stays, hospice coordination, and rehabilitation/therapy services[1][6].
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Multiple reviews mention the community is consistently clean and well-maintained, with housekeeping and laundry services provided[1][3].
Atmosphere & Community Feel
Residents and visitors describe a warm, home-like atmosphere with active social life, regular volunteer visits, and a variety of group activities[1][6].
Safety & Security
Emergency call systems in each suite, 24-hour staff availability, and safety-focused bathroom design contribute to a secure environment[3][5][6].
Amenities
Reviews
Based on 57 reviews
Reviews highlight a generally positive experience, with many families praising the friendly, professional staff and the clean, home-like environment. Several mention excellent therapy services and enjoyable social activities, while a smaller number raise serious concerns about care quality and responsiveness to family concerns.
- Staff are described as friendly, knowledgeable, and caring
- Therapy and rehabilitation services receive high praise
- Social activities and volunteer involvement are frequently mentioned as highlights
- Some families report negligence and unmet healthcare needs
- A few reviews mention unresolved concerns despite raising them with management
- One family filed a formal complaint with local authorities
Penny Hill
Our family member had a wonderful experience at Sunrise. He was very well cared for, had great meals, and the staff was very friendly. I would highly recommend Sunrise to anyone needing this type of facility.
Elizabeth Bailey
Top of the line care and staff. Friendly and helpful. I came in a wheelchair and will be walking out to go back home. Couldn’t say enough about the wonderful caregivers who took care of me. Therapy is over the top excellent.
Robin Champaign
Mom resided at Sunrise on Providence for 4 months. During that time (2025) we had several conversations with managers, nurses and staff about concerns as well as real needs. We witnessed and experienced negligence and serious concerns about the physical and emotional well being of our mom as well as other residents. As a result, We removed mom from Sunrise. We were concerned about other residents at Sunrise. Therefore we advised DSS about our concerns. Additionally, per notification of family complaint- the Mecklenburg County Dept of Social Services ChildFamily & Adult Services substantiated 10A NCAC 13 F .0902(b) Healthcare alleged complaint Failure to ensure residents healthcare needs were met via letter dated 5/23/25. Complaint NC00229807 04/29/25. Unfortunately, we have moved my mom on from here. The negligence was real not imagined and we can only wish our loved one is the only one who was hurt. But we know differently no matter how you choose to respond. We honestly believe It is our duty to review our experience at Sunrise accurately so everyone can make an informed decision about their loved one.
11 more residents rated this community with an average of 4.5 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,770 – $5,046/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs starting around $3,770 and reaching up to $5,046 depending on care needs and room type, Sunrise On Providence sits in the mid-to-upper range for Charlotte assisted living[5][6]. The value appears strongest for those seeking a socially active environment with chef-prepared meals and robust activities, though families with complex medical needs should carefully evaluate care responsiveness.
Location & Neighborhood
About the Area
Sunrise On Providence sits in the Olde Providence North neighborhood, close to the Arboretum Shopping Center and Uptown Charlotte, offering easy access to museums, theaters, and restaurants[1][6]. The area is residential yet convenient, with pharmacies, cafes, and medical facilities nearby[5].
Nearby Attractions
- Arboretum Shopping Center
- Uptown Charlotte museums and theaters
- Shalom Park (across the street)
Public Transportation
- Community-sponsored transportation for outings
- Proximity to major Charlotte thoroughfares for private transit
Questions & Answers
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