Sunset Villa Care Center
$3,800 – $6,300/mo
Starting price
Assisted Living
Care types
Shared, Private
Room options
Yes
Wheelchair access
About Sunset Villa Care Center
Sunset Villa Care Center is a medium-sized community in Roswell, New Mexico, offering both assisted living and skilled nursing care. It provides a nurturing environment with a focus on health and well-being, ensuring residents have access to comprehensive healthcare services. Strategically located near key medical facilities like the Eastern New Mexico Medical Center, residents benefit from easy access to medical care. The community features amenities such as an emergency alert system, arts room, and walking paths, fostering an active lifestyle. Highlights include a sophisticated check-in process, attentive staff, and a welcoming neighborhood with nearby cultural and dining options.
Our Care Approach
Sunset Villa Care Center emphasizes a comprehensive approach to healthcare, offering services like medication management and coordination with healthcare providers. However, some reviews suggest inconsistencies in care quality, particularly regarding medication management and personal care. The community aims to provide a nurturing environment but faces challenges in delivering consistent care.
Family Experience
Families visiting Sunset Villa Care Center may experience a mix of positive interactions with staff and concerns about the quality of care. Some have reported difficulties in communication and issues with patient treatment, while others appreciate the friendly environment. Overall, family satisfaction varies widely based on individual experiences.
Care & Services
Services and care programs available at Sunset Villa Care Center.
Medical Care Services
Includes medication management and coordination with healthcare providers, though some reviews indicate inconsistencies in these services.
Personal Care Services
Assistance with daily activities like bathing and dressing is available, but some families have reported issues with personal hygiene care.
Specialized Care
No specific specialized care services like memory care are mentioned, but rehabilitation services are part of the community's offerings.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Reviews mention the facility as clean, but there are concerns about the handling of personal belongings and hygiene care.
Atmosphere & Community Feel
The community is described as having a welcoming atmosphere, but some reviewers mention a lack of accountability among staff.
Safety & Security
Safety concerns include issues with falls and neglect, though the community offers a 24-hour call system for resident safety.
Amenities
Reviews
Based on 35 reviews
Reviews of Sunset Villa Care Center are mixed, with some families expressing concerns about neglect and poor treatment, while others appreciate the friendly and caring staff. Issues with medication management and personal care have been noted, but some visitors have observed a pleasant and organized environment. Overall, experiences vary significantly among reviewers.
- Friendly and caring staff
- Sophisticated check-in process
- Pleasant and organized environment
- Neglect and poor treatment
- Issues with medication management
- Incompetence of nursing staff
Brandon
My father in law just left this place 2 weeks ago by ambulance due to seizures, unresponsive and an infection that my wife for weeks was trying to alert nurses to. They would promise they were gonna test and treat him and never did. You can see the neglect from the people there from nurses, DON, Administrator. Everyone obviously because no one did anything and this is what they do for a living and proffession is to care for people and their health.
Robert
This place failed to take care of my dad, get him any treatment for an infection he had for over a month. He ended up falling alot and becoming unresponsive, sepsis, bladder infection, seizures and uti that is contagious, ESLB. He is having a really hard time recovering. Does not walk, doesnt eat much and is having to have aggressive therapy now.
nancy albright
***(Neglect, Disregard on all levels, Falls, incompetence of Nursing Staff and Drs to Treat. Update-Amanda the Admin today June 11, 2025 gives me ma fathers belongings. All clothes gone $300 worth and she gives a checklist that I did not do she says her staff did without me and i never approved. DO NOT ENTRUST THE LIFE OF YOUR LOVED ONE WITH AN ADMIN THAT LET ALL THESE THINGS HAPPEN. Original review ***(Neglect, Disregard on all levels, Falls, incompetence of Nursing Staff and Drs to Treat)*** Do not send your loved one here. My father for a month and a half was not treated for a UTI when they promised they would over and over again. He had many falls here. I was not told that a roomemate put his hand on my dad out of frustration to my dad. My dad ended up seizing unresponsive and sepsis on the 27th of June due to never being treated. He is not the same still and having a hard time recovering. He was dehydrated and malnourished as well the hospital said. He also had a fall the morning of the incident and I was not told. They throw their clothes away if soiled. That happened more than once. I was told by staff that the Admin would reimburse. Admin now wont due to a checklist that I cant even remember was filled out. When my dad checked in I wasnt there.
6 more residents rated this community with an average of 4.8 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,800 – $6,300/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
The community offers a lower cost compared to the average in Roswell, starting at $5,140 per month. While this presents a value proposition, concerns about care quality may impact the perceived value for some families. The range of amenities and services provided, including transportation and meal preparation, contribute to its appeal.
Location & Neighborhood
1515 S Sunset Ave, Roswell, NM 88203
Get DirectionsAbout the Area
Sunset Villa Care Center is situated in a welcoming neighborhood in Roswell, New Mexico, close to essential amenities like the Eastern New Mexico Medical Center and the Roswell Osteopathic Clinic. The area offers a blend of cultural and dining experiences, enhancing the lifestyle of residents.
Nearby Attractions
- Eastern New Mexico Medical Center
- Roswell Osteopathic Clinic
- Los Novillos Mexican Restaurant
Questions & Answers
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