Sylvan Crossings of Chapel Valley
$4,235 – $6,300/mo
Starting price
Memory Care
Care types
Private
Room options
Yes
Wheelchair access
About Sylvan Crossings of Chapel Valley
Sylvan Crossings of Chapel Valley provides memory care and assisted living services in Fitchburg, Wisconsin, with private rooms and 24-hour supervision. The community emphasizes specialized dementia care and offers a range of amenities such as arts rooms, walking paths, and resident-run activities to engage seniors in meaningful ways. Located near medical facilities like UW Health Fitchburg Clinic and convenient pharmacies, it supports easy access to healthcare. Despite its comprehensive services and a lower starting cost compared to the local average, recent reviews raise concerns about food quality, cleanliness, and communication, which families should consider carefully.
Our Care Approach
Sylvan Crossings focuses on memory care with specialized dementia services and 24-hour supervision. However, reviews highlight gaps in patient care quality and adherence to state guidelines, indicating inconsistencies between stated care philosophy and actual experiences.
Family Experience
Families report frustration with communication and follow-up from staff, impacting their trust and satisfaction. While the community has amenities for family visits, such as nearby dining options, the negative reviews suggest families may experience challenges in engagement and transparency.
Care & Services
Services and care programs available at Sylvan Crossings of Chapel Valley.
Medical Care Services
No nursing care is provided, but medication management and health monitoring are implied through memory care services.
Personal Care Services
Assistance with daily living activities and mobility support is available, supported by 24-hour staff supervision.
Specialized Care
Memory care is a core focus, including support for dementia and mild cognitive impairments.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Reviews indicate concerns about infrequent room cleaning and overall facility upkeep, suggesting maintenance issues.
Atmosphere & Community Feel
The community offers social activities like movie nights and arts programs, but review feedback does not highlight a positive social environment.
Safety & Security
The community provides 24-hour supervision and emergency alert systems, supporting resident safety despite other care concerns.
Amenities
Reviews
Based on 5 reviews
Reviews for Sylvan Crossings of Chapel Valley are predominantly negative, with four out of five reviewers giving the lowest rating. Key issues include poor food quality, inadequate room cleaning, substandard patient care, and lack of communication. One reviewer with nursing experience expressed serious concerns about cost-cutting measures affecting care quality. Limited positive feedback is available, and some reviews lack detailed comments.
- Poor food quality
- Rooms rarely cleaned
- Subpar patient care and lack of communication
Erika Hotchkiss
If I could give zero stars I would. Please, if you are thinking of sending a loved one here don’t do it. The food is horrible, the rooms are rarely cleaned, the patient care is below subpar, zero communication or follow up and they do not follow required state guidelines. I am a nurse and honestly have never seen anything like this place. In my opinion they cut costs to make $. Not sure how they are still in business.
janis stephens
dissatisfied wished i had known sooner just how this place was . in order to place post i had to give a star one was the lowest google offered i would of not given a star at all
3 more residents rated this community with an average of 2.3 stars
Families love this community. See if it’s the right fit for you.
Pricing
$4,235 – $6,300/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
Pricing starts below the Fitchburg area average, ranging from $4,235 to $6,300 monthly, which could be attractive. Yet, the negative feedback on care quality and facility conditions raises questions about whether the cost aligns with the level of service provided.
Location & Neighborhood
5765 Chapel Valley Rd, Fitchburg, WI 53711
Get DirectionsAbout the Area
Sylvan Crossings of Chapel Valley is situated in Fitchburg, a suburban area near Madison, Wisconsin. The location offers a quiet setting with convenient access to healthcare facilities, pharmacies, and dining options, balancing tranquility with accessibility.
Nearby Attractions
- UW Health Fitchburg Clinic
- Walgreens Pharmacy
- Noodles & Company
- Starbucks Café
Questions & Answers
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