The Barrington at Hioaks
$2,700 – $6,691/mo
Starting price
Memory Care
Care types
Studio
Room options
Yes
Wheelchair access
About The Barrington at Hioaks
The Barrington at Hioaks presents a spacious senior living environment set on twelve scenic acres in Richmond's Hioaks neighborhood. It provides a range of living options including assisted living, memory care, and independent living with studio apartments designed for comfort and accessibility. The community emphasizes 24-hour nursing support, medication management, and specialized memory care programs. Residents can engage in diverse activities such as fitness classes, arts, and social events, supported by amenities like a movie theater, salon, and café. While the setting and amenities are notable, families should consider mixed feedback on staff responsiveness and dining quality when evaluating this community.
Our Care Approach
The community offers comprehensive care including 24-hour nursing, medication management, and specialized memory care programming. Staff members in caregiving roles are often praised for kindness and dedication, though some families have reported lapses in personal care and responsiveness.
Family Experience
Families experience mixed interactions; some appreciate the attentive caregivers and engaging environment, while others report frustration with management's lack of communication and inflexible policies, especially around billing and resident transitions. Visitor impressions tend to be more positive than those from resident families.
Care & Services
Services and care programs available at The Barrington at Hioaks.
Medical Care Services
Includes 24-hour nursing, medication management, and health monitoring to support residents' medical needs.
Personal Care Services
Assistance with daily living activities such as hygiene, mobility, and personal support is provided, with some concerns noted about consistency.
Specialized Care
Memory care services are available with dedicated programming and staff trained to support residents with cognitive impairments.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is generally described as clean and well-maintained, with apartments refreshed between residents and ample storage space.
Atmosphere & Community Feel
Residents and visitors note a cheerful and friendly atmosphere with active social and fitness programs, though some families report feelings of neglect, especially in memory care.
Safety & Security
24-hour nursing and supervision provide continuous care, but some reviews raise concerns about staff responsiveness to call buttons and overall attentiveness.
Amenities
Reviews
Based on 136 reviews
Reviews for The Barrington at Hioaks reveal a strong appreciation for the community's physical environment, amenities, and some staff members, especially those in caregiving roles. However, there are significant concerns from several families regarding management responsiveness, food quality, and billing practices. Positive reviews often come from visitors or employees, while some residents and families report neglect and communication issues.
- Kind and caring caregivers, especially noted in memory care
- Well-maintained, clean, and spacious apartments with good storage
- Engaging activities and appealing amenities like a movie theater and fitness programs
- Unresponsive management and poor communication with families
- Complaints about food quality and meal service timing
- Concerns about billing practices and fees perceived as unfair or excessive
Justin Leach
My mother was lured here under the promise that she'd be able to keep her unusually large but old and friendly dog (a Newfoundland: if you know the breed then you know). It was not six weeks until they demanded $700 a month in cleaning fees for Gemma. I've cleaned up after that dog's hair at earlier apartments and KNOW it doesn't cost that much. This was a complete grift, and we left ASAP. The facility has other problems as well. The food is terrible - nothing unusual for an ALF there - but the medical staff is unprofessional to the point it is downright unethical. My mother had blood withdrawn for no clear reason, and when I asked for the results the chief nurse at the facility stonewalled me for months. We've since left the facility and I still haven't gotten any paperwork. There's just something off about these people as an organization. I hope all RUI facilities aren't like this but I hope even more deeply that I'll never know for sure. I regret putting my mother there, but I'm glad I got her out when I did.
fgilmont
The Barrington at Hioaks scammed my elderly mother for close to $5000 for a cancelled application. We were pressured to provide payment authorization weeks before we were complete with the application process, then they immediately withdrew rent for about $3,000. This is in addition to the non-refundable "community" fee, which is what secures an apartment. This was a dirty sales tactic and they won't refund the rent taken, even though we cancelled the application. What value or service was provided for the rent? Absolutely none, it was effectively a "gotcha" scam. The parent company RUI are blatently unethical and they do NOT care about your loved ones, they just want to steal their money. And as another reviewer mentioned, most of their positive reviews are fake. Believe the low rated ones.
Eric Bane
The management team is deplorable. Completely unresponsive when you need basic questions answered. Do not send your loved ones here.
26 more residents rated this community with an average of 4.7 stars
Families love this community. See if it’s the right fit for you.
Pricing
$2,700 – $6,691/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
Pricing ranges from $2,700 to $6,691 monthly, which is below the Richmond area average, suggesting competitive rates. However, some families question the value due to reported billing issues and dissatisfaction with food and management responsiveness.
Location & Neighborhood
About the Area
Located in Richmond's Hioaks neighborhood, The Barrington at Hioaks benefits from a tranquil setting with convenient access to local physicians, pharmacies, cafes, and parks. This balance allows residents to enjoy peaceful surroundings while staying connected to essential services and community amenities.
Nearby Attractions
- Local parks and walking paths
- Nearby cafes and bistros
- Shopping centers in South Richmond
Public Transportation
- Richmond public bus routes serving Hioaks area
- Accessible taxi and rideshare services
Questions & Answers
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