The Enclave Of Scarborough

The decision for your loved one especially a parent, to go into assisted living is one of the biggest transitions for a family. Since the moment we contacted The Enclave, Nathan, the marketing and sales director, is really a kind and resourceful person to help navigate the new and maybe daunting chapter. Nathan had great advice and guidance as we were just learning the process. Whether we would choose The Enclave or not, we appreciated that he gave much support by reaching out to us often. We met Jessica, the Wellness director, who understood what my mom’s individual needs would be. She is caring and reassuring as well. I felt very good about our decision when we finally knew it was time to move my mom. Nathan helped support and make the initial process easy. We moved my mom into her new “home” at The Enclave and have been welcomed and treated with much care. We live out of state and stayed close by while my mom adjusted to her new environment. We had a very friendly greeting by Randi the entertainment director with an ambassador resident who took my mom under her wing to help her not feel alone in her transition. What a great idea. This is more than a facility or institution with events and activities in a nurturing environment. We shared some meals with my mom and were always welcomed with a nice staff and residents. There is a wide range of meal and food choices. They also have events where they go out to lunch for a nice social outing. Whatever concerns we had during this transition, from the CEO Samantha, Nathan the sales director, Kimberly the nursing director, Jessica the wellness director, Randi the entertainment director, the other nursing staff and maintenance person Dawson, were on top of it to make the transition better with some humor on the way. The concierge, Terri, is also a caring professional and you feel you can talk to her and she will connect you to the right person. When we left to go home, I knew my mom would be ok and safe. She is in good hands with a very caring staff. To add, my mom's friend Jennifer, who visited my mom thought maybe one day she would consider The Enclave.

The process of moving my Dad into the Enclave has been fantastic. The staff was very involved and made him feel properly welcomed. I appreciate the support that was given to us during a difficult time for our family.

The Enclave of Scarborough offers a clean, comfortable environment with a hospitality-forward feel. The building is accessible and thoughtfully laid out, and the atmosphere across the community is consistently positive. In my experience, that kind of tone doesn’t happen by accident—it usually reflects strong daily operations and high resident satisfaction. The Enclave stands out as a well-run option in the Scarborough area.