The Heritage Assisted Living
$1,971 – $8,833/mo
Starting price
Assisted Living
Care types
1 Bedroom
Room options
Yes
Wheelchair access
About The Heritage Assisted Living
The Heritage Assisted Living creates a close-knit environment through its boutique-style setting, dividing residents into three smaller homes to foster genuine connections. Located in Las Cruces, New Mexico, it provides attentive 24-hour supervision and support with daily activities like bathing, dressing, and medication management. The community balances comfort and engagement with peaceful walking paths, a garden, and regular movie nights that encourage social interaction. Families appreciate the staff's kindness and personalized attention, which helps residents feel recognized and cared for. Conveniently near healthcare providers and local amenities, The Heritage blends practical care with a home-like atmosphere at a competitive price point.
Our Care Approach
The Heritage emphasizes person-centered care with 24-hour supervision and assistance tailored to residents' daily living needs. Staff demonstrate patience and kindness, focusing on maintaining residents' dignity and comfort. Medication management and coordination with health providers are integral to their approach.
Family Experience
Families frequently mention positive communication and appreciate the staff's kindness and professionalism. Visits are comfortable with welcoming common areas, and families feel their loved ones are treated with respect and dignity. Some concerns about management and staff behavior have been noted but are not widespread.
Care & Services
Services and care programs available at The Heritage Assisted Living.
Medical Care Services
Medication management, health monitoring, and coordination with healthcare providers are provided, though nursing care is not offered onsite.
Personal Care Services
Support with bathing, dressing, transfers, and incontinence care is available, ensuring assistance with daily living activities.
Specialized Care
Memory care and behavioral care are not provided, but adult day care services and respite care options are available.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is described as clean, bright, and well-maintained, with open living spaces and a cheerful atmosphere.
Atmosphere & Community Feel
A small, intimate setting divided into three houses fosters close relationships among residents and staff, creating a home-like and respectful environment.
Safety & Security
24-hour supervision ensures resident safety, with staff attentive to individual needs and coordination with healthcare providers to maintain well-being.
Amenities
Reviews
Based on 29 reviews
Reviews highlight the staff's kindness, compassion, and professionalism, with many families expressing deep gratitude for the care their loved ones received. The atmosphere is described as homey and respectful, with staff knowing residents personally. However, a few negative reviews mention concerns about staff rudeness and management issues, indicating some inconsistency in experiences.
- Staff consistently show kindness and respect to residents
- The environment feels home-like and comfortable
- Staff are professional, helpful, and compassionate
- Some reports of staff rudeness and unpleasant work environment
- Concerns about management handling of resident belongings
- Occasional missed appointments and organizational issues
Clayton Vogel
Jenni takes wonderful care of my grandmother. If it were up to me i would give her a raise and a promotion on the spot. She definitely doesn’t get enough recognition.
Sean Lewis
I am so thankful for the care my mom, Judith Pinkham, received at the Heritage House. This assisted living facility was so wonderful to my mom. The love, compassion and care that she received before passing away on 8/14 was more than I could have asked for. I specifically would like to thank Candy, Crystal, Valeria and Holly for the compassion and kindness shown to my mom. Everyone that works there I found to be helpful and professional. I highly recommend this facility!! -- Amy Lewis, Judy's daughter.
Mary Alberson
My dad has lived at Heritage House for a year now. I highly recommend them. EVERYONE is so friendly and compassionate. My dad has received excellent care served with kindness and patience. The atmosphere is very homey as well. My thanks to all the staff!
4 more residents rated this community with an average of 5.0 stars
Families love this community. See if it’s the right fit for you.
Pricing
$1,971 – $8,833/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
Pricing ranges from $1,971 to $8,833 monthly, with starting costs below the local average, offering a competitive option for families seeking quality assisted living. The all-inclusive pricing model and comprehensive services provide good value, though some reviews suggest staffing challenges that could impact perceived value.
Location & Neighborhood
854 Lettuce Ln, Las Cruces, NM 88001
Get DirectionsAbout the Area
Situated in Las Cruces, The Heritage Assisted Living is located in a quiet area with easy access to healthcare facilities, pharmacies, and local churches. The neighborhood offers a peaceful setting with nearby amenities that support residents' health and social needs.
Nearby Attractions
- Mesilla Valley Healthcare Associates Pa
- Albertsons Pharmacy
- University United Methodist Church
Public Transportation
- Local Las Cruces bus routes (general city transit)
- Community transportation services provided by the facility
Questions & Answers
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