The Highlands Guest Care Center
$6,000 – $9,000/mo
Starting price
Nursing Home
Care types
1 Bedroom
Room options
No
Wheelchair access
About The Highlands Guest Care Center
The Highlands Guest Care Center in Dallas, Texas, is a skilled nursing facility renowned for its comprehensive medical services and skilled nursing care. Located in the heart of Lake Highlands, it offers a vibrant community atmosphere with amenities like an arts room, game room, library, and movie theater. Residents enjoy 12-16 hour nursing and a 24-hour call system, ensuring their health and well-being are prioritized. The facility is close to Texas Health Presbyterian Hospital Dallas, providing easy access to top-notch medical facilities.
Our Care Approach
The Highlands Guest Care Center focuses on providing comprehensive medical services and skilled nursing care. However, reviews suggest inconsistencies in care quality, with some residents receiving excellent attention while others report neglect.
Family Experience
Families often experience mixed interactions with the facility, with some appreciating the care and amenities, while others face challenges with communication and concerns about their loved ones' well-being. Visitors have noted both positive and negative aspects of the community.
Care & Services
Services and care programs available at The Highlands Guest Care Center.
Medical Care Services
The facility provides skilled nursing care with 12-16 hour nursing and a 24-hour call system.
Personal Care Services
Residents receive assistance with daily living activities, though specific services are not detailed.
Specialized Care
No specialized care services like memory care are mentioned.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Reviews indicate mixed opinions on cleanliness, with some noting improvements and others pointing out areas of concern.
Atmosphere & Community Feel
The community offers a variety of social spaces, fostering a sense of community among residents.
Safety & Security
Concerns about safety and security have been raised, including reports of neglect and mistreatment.
Amenities
Reviews
Based on 64 reviews
Reviews for The Highlands Guest Care Center are mixed, with some praising the facility's cleanliness and staff attentiveness, while others express concerns about communication, neglect, and mistreatment. Positive reviews highlight the welcoming atmosphere and excellent care, while negative ones mention issues with staff behavior and resident safety.
- Clean and welcoming environment
- Friendly and attentive staff
- Excellent care services
- Communication issues
- Reports of neglect and mistreatment
- Concerns about staff behavior
Nic H
I did a tour at Highlands on yesterday. I was surprised at how nice this place is! Definitely did not disappoint. I was able to see their therapy gym, dining services, and was able to inspect a open room. The staff were knowledge and made me feel like I was having an educated decision about my dad moving in or not for his short term rehabilitation.
Brooklyn Nile
I was at Highlands Guest Care for 6 weeks due to an injured knee cap. I was in a wheelchair and they kindly helped me to get in and out of bed, use the bathroom and shower. They allowed guests to visit and they let me use their phone when mine was dead. If you need 24/7 assistance on short notice, this is a place where staff will assist you quickly..
Laura Reyes
I haven’t been there yet, but Barbara Malick just moved there, so I will be visiting her soon. What she tells me is that she likes it.
10 more residents rated this community with an average of 2.6 stars
Families love this community. See if it’s the right fit for you.
Pricing
$6,000 – $9,000/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With a price range of $6,000 to $9,000 per month, the community offers a range of amenities and services. However, the value proposition is impacted by mixed reviews regarding care quality and staff behavior.
Location & Neighborhood
About the Area
Located in the Lake Highlands area of Dallas, the community is close to Texas Health Presbyterian Hospital Dallas and offers easy access to medical facilities, cafes, and places of worship.
Nearby Attractions
- Texas Health Presbyterian Hospital Dallas
- Pediatric Associates of Dallas
- Temple Emanu-El
Public Transportation
- Local bus services
- Private transportation options
Questions & Answers
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