The Montecito Senior Living

The Montecito is a great facility. The waterfall out front is very beautiful, the facility was clean, the lobby is an open and inviting area. Nick, the receptionist, was very helpful and polite. Many of the staff were very friendly. I have been scouting the area for a suitable home for my elderly mother, and this seems to be a wonderful fit. The review would be higher, however one of the waitresses, Beverly, was very dismissive and had an unpleasant attitude. I watched her roll her eyes, visibly mutter under her breath, and become seemingly irritated when residents would sit in the area she was attending, often ignoring certain tables while chatting with others. I had to ask one of the other waiters for assistance as my food arrived cold, which they promptly heated for me without attitude or hesitation. Dining services should be a pleasant experience, as many residents use this time to socialize not to be made to feel like they are a burden for simply wanting their meal or some attendance. It was concerning and I would not like my mother to feel or be treated any less by a waitress with a sour attitude. The other dining staff were very amicable and social, including the breakfast chef.

Very pleasant environment

The community here is pleasant, and I have a positive opinion of the staff members.