The Oaks At Byron Center

NEVER BRING YOUR LOVED ONE HERE IF YOU WANT THEM TO LIVE. If I could give them 0 stars I would. The level of INCOMPETENCE from this facility baffles me. I am in nursing myself, and my sweet sweet dad was HEAVILY neglected by this facility. He was there for an extended need for some therapy after a spinal surgery. His right leg and arm were affected, and his right hand did not work properly. He had an ileostomy bag, that he needed assistance with. The nursing home told my dad that "He could do it himself" and would hand him a bucket to empty his bag. We later found him with a bucket of his own poop sitting in his lap because he is on heavy narcotics that make him sleepy (which if they were real nurses they should know that) and someone should have been there to assist him. He would have his call light on while we were there and no one would come to answer, it got to the point we had to walk and find an employee BECAUSE NO ONE WAS EVEN IN HIS WING!!!! As a healthcare professional myself this is absolutely disgusting. He was brought into emergency Monday morning after showing symptoms of sepsis. He went into septic shock, and is now fighting for his life. When he was taken into emergency they found poop going to his back where his incisions were leading to a staph infection. THIS NURSING FACILITY NEEDS TO BE SHUT DOWN IMMEDIATELY!

I just got brought here from metro hospital and I am ready to leave this place. Waited hour to get to bathroom. And to get my vitals. I can't get around by myself I need pain meds, ice packs I have severe sciatica. Where is everyone!!!!! Help I may as well go home😭😭😭still here still in pain 3:46 am. Has anyone who works here ever layed on the mattresses? It's like they are filled with dried cereal. Ridiculously uncomfortable and very noisy when you move . Crunchy, lumpy. Please try them out before you put a patient in the bed.

I came to visit my mom after a long long drive and pushed your all around the Oaks and felt like everyone there just glowed with smiles and happiness as they said hello to my mom she is well loved here with a great deal Support. This is a fantastic place.