The Pavilion at Great Hills
$4,595 – $4,595/mo
Starting price
Memory Care
Care types
Studio, 1 Bedroom, 2 Bedroom
Room options
Yes
Wheelchair access
About The Pavilion at Great Hills
The Pavilion at Great Hills in Austin’s Highland Oaks neighborhood excels in combining specialized memory care with comprehensive assisted living services. Its Valeo™ Signature Programs uniquely support residents with memory impairments through creative arts, music, and animal therapy, fostering engagement and comfort. The community’s 24/7 care team, led by dedicated professionals like the Memory Care Director and Executive Director, is praised for responsiveness and compassion. Residents benefit from chef-prepared, restaurant-style dining available anytime, alongside amenities such as a fitness center, movie theater, and outdoor walking paths. Conveniently located near Seton Northwest Hospital and vibrant local spots like The Arboretum and Great Hills Park, it offers a well-rounded lifestyle focused on health, safety, and social connection.
Our Care Approach
The Pavilion emphasizes proactive, personalized care supported by innovative technology like the Amba monitoring system, enabling early detection of health changes. Staff demonstrate patience and kindness, particularly in memory care, ensuring dignity and comfort. Leadership involvement in resident well-being is frequently mentioned, reflecting a hands-on care philosophy.
Family Experience
Families report positive experiences with clear communication from leadership and nursing staff, especially during critical moments. Visits are described as pleasant due to the clean, friendly environment and staff’s respectful treatment of residents. Some families noted occasional communication gaps but overall felt well-supported.
Care & Services
Services and care programs available at The Pavilion at Great Hills.
Medical Care Services
Includes 24-hour nursing staff, medication management, emergency response, and health monitoring supported by advanced technology.
Personal Care Services
Assistance with daily living activities such as bathing, dressing, mobility support, and personal hygiene, delivered with respect and patience.
Specialized Care
Memory care programs tailored for dementia and Alzheimer’s residents, featuring therapeutic activities, structured routines, and compassionate staff trained in memory support.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The Pavilion is frequently described as very clean and well-maintained, with housekeeping and maintenance staff praised for keeping the environment comfortable and orderly.
Atmosphere & Community Feel
The community fosters a welcoming atmosphere where residents feel safe and engaged through diverse activities, social dining, and supportive staff interactions.
Safety & Security
Safety is a clear priority, with 24-hour staffing, emergency alert systems, and attentive care teams ensuring residents’ well-being, especially in memory care units.
Amenities
Reviews
Based on 95 reviews
Reviews consistently highlight attentive, compassionate staff and a clean, comfortable environment. Families appreciate the professionalism of leadership and the personalized care their loved ones receive, especially in memory care. Some concerns include occasional communication delays, but overall satisfaction remains high with many recommending the community for its supportive atmosphere and safety.
- Staff go above and beyond with compassionate care
- Clean and comfortable facility with attentive service
- Leadership is professional, approachable, and supportive
- Occasional delays or lack of follow-up in communication
- Some families experienced unresponsiveness regarding pricing inquiries
- A few reviewers noted minor organizational issues
Katy Langendorf
Tiya, Memory Care Director and her team are amazing. They always go above and beyond with care and compassion they give. Tiya is passionate about her residents and staff, something I truly admire. There is nobody else I would recommend over Tiya and her team.
Miranda Darr
I'm writing to congratulate you on the excellent care provided by your staff on late night duty this past week. My mom had an accident with her lift recliner and deeply cut her leg. Jeremy immediately responded to my Mom's call button and got me on the phone via Facetime so I could accurately assess the seriousness of the situation. It warranted a trip to the emergency room for stitches. Jeremy was calm, caring and compassionate toward my mom and then me when I arrived. His demeanor helped us both in this very stressful situation. He assisted in showing EMS to Mom's room and then making sure everything was tidied up for when my Mom was discharged from the hospital at 3:30 the next morning. There was a young lady also on duty that helped answer the phone and to make sure we could gain entry to get Mom back to the comfort of her apartment, but I'm sorry that I didn't get her name as she was helpful as well. Please accept sincerest thanks from my Mom and me. You have done such an amazing job making sure that there is a great staff in place to care for the residents of Pavilion so kudo's to you as well! PS. Thanks to Crystal for setting up follow up wound care for Mom's healing - much appreciated. With gratitude, MD
Maria Johnson
Jean, Executive Director is a prime example of a Positive Professionalism and Good Leadership. Crystal RN Nursing Charge, is quick to assist her nursing staff with a positive and patient attitude. Mike from maintenance department works together with the nursing staff to assist the residence where they need assistance. Tyia, Charge of the Memory care unit is quick to jump and assist her nursing staff and always has A welcoming approach to her that residence feel comfortable around. Ms. Norris, the morning receptionist has a welcoming smile on her face and is quick to assist anyone that walks through The pavilion doors. All staff from administration to nursing, kitchen staff and housekeeping do great with the residence. I recommend The Pavilion at Great Hills to anyone that is looking for a Professional and Caring environment for their families.
32 more residents rated this community with an average of 4.4 stars
Families love this community. See if it’s the right fit for you.
Pricing
$4,595 – $4,595/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly pricing around $4,595, The Pavilion offers competitive rates below the Austin area average. The extensive amenities, specialized memory care programs, and 24/7 nursing support contribute to a strong value proposition, though some families expect more timely communication during the inquiry process.
Location & Neighborhood
About the Area
Located in Austin’s Highland Oaks area, The Pavilion at Great Hills benefits from proximity to quality medical facilities like Seton Northwest Hospital and convenient retail and dining options. The neighborhood blends residential calm with access to vibrant shopping centers such as The Arboretum and The Domain, offering residents both tranquility and opportunities for social outings.
Nearby Attractions
- Great Hills Park
- The Arboretum Shopping Center
- The Domain
Public Transportation
- Local bus routes serving Pavilion Blvd and surrounding areas
- Nearby transit connections to central Austin
Questions & Answers
Community Updates
Latest News
2025-05-13T13:53:26.000Z
🏆 We’re proud to share the news! The Pavilion at Great Hills has been named one of U.S. News & World Report’s Best Assisted Living Communities for 2025! Thank you to our residents, families, and dedicated team for making this honor possible.
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2025-04-03T18:20:19.000Z
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