The Pavilion at Jacksonville
$7,000 – $9,000/mo
Starting price
Nursing Home
Care types
1 Bedroom
Room options
No
Wheelchair access
About The Pavilion at Jacksonville
The Pavilion at Jacksonville provides skilled nursing care in the Lake Forest Hills neighborhood, focusing on rehabilitation and long-term medical support. The community features on-site access to diverse healthcare services such as dentistry, optometry, podiatry, and audiology, allowing residents to receive comprehensive care without leaving the facility. Its location near UF Health of Jacksonville and local pharmacies adds convenience for families. Residents have access to a variety of amenities including restaurant-style dining with special dietary options, fitness and wellness programs, and multiple activity spaces like a game room and movie theater. While the facility aims to support residents’ health and comfort, recent reviews suggest ongoing challenges with management and facility upkeep that families should consider.
Our Care Approach
The Pavilion at Jacksonville emphasizes skilled nursing and rehabilitation with a holistic health approach, offering on-site specialty services. While some families note attentive and compassionate nursing care, staff turnover and management issues suggest inconsistencies in care delivery.
Family Experience
Families have mixed experiences; some praise the communication and care their loved ones receive, feeling reassured by management and nursing staff. Others report frustration with unprofessional front office behavior and poor responsiveness, leading to dissatisfaction and complaints.
Care & Services
Services and care programs available at The Pavilion at Jacksonville.
Medical Care Services
Includes skilled nursing, medication management, rehabilitation, and on-site specialty care such as dentistry, optometry, podiatry, and audiology.
Personal Care Services
Assistance with daily living activities provided by nurses and CNAs, with some families reporting attentive support.
Specialized Care
Memory care and behavioral care are not offered; focus remains on skilled nursing and rehabilitation.
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Living Environment
Cleanliness & Maintenance
The facility has been described as cleaner than in the past by some visitors, but overall reviews highlight dated furnishings, gloomy lighting, and torn outdoor furniture, indicating a need for renovation and better upkeep.
Atmosphere & Community Feel
The atmosphere is reported as dark and depressing by some, with limited social spaces that feel small and under-resourced. However, some residents benefit from community activities and outdoor programs.
Safety & Security
Safety concerns include reports of theft and minimal personal allowances for residents. Some families feel the environment is not fully secure or supportive for vulnerable residents.
Amenities
Reviews
Based on 6 reviews
Reviews for The Pavilion at Jacksonville reveal a mix of experiences, with some families praising the care and attentiveness of nurses and management, while others report concerns about poor management, unprofessional staff behavior, and dated, gloomy facility conditions. Cleanliness and safety issues were noted, alongside positive mentions of individual residents thriving under care. Overall, the community holds a low average rating with divided opinions on staff professionalism and environment quality.
- Some families report their loved ones are thriving and well cared for by nurses and CNAs.
- Management has been described as great and responsive by certain reviewers.
- Availability of comprehensive medical services on-site is valued.
- Multiple reviews mention poor management and unprofessional, rude staff behavior.
- Facility is described as dated, gloomy, and in need of maintenance and cleaning improvements.
- Concerns about safety, theft, and inadequate personal care were raised.
Anne Bailey
I did a review on Edgewood Nursing Home a while back and I gave them 1 star .I can say prayers changes things. I went up there today to visit someone and it's so....much cleaner and better than it was before and I pray they keep going forward in a positive direction so they have 5 stars because it's important to take care of people decently,all around with medication ,food, sanitary environment,fresh air if they can go out. All patients should be thriving.So I changed from my one star to 3 stars. We got to keep praying for those that can't see about themselves.
Stephanie Austin
My mom has frontotemporal dementia and other health issues. She was resided in my home until it was no longer safe. I have dealt with nursing homes before as my grandmother had dementia and I was responsible for placing her. It is not easy to find a place that is safe, clean and with happy staff and residents. I am not naive to the possibility that not everyone is receiving the best experience but for my family, we have had no issues. Management at the location has been great as are the nurses and CNAs. My mom is thriving there. A job comes with its challenges and more so when you are caring for others. I am beyond happy with the care my mom receives. If I could have continue to have her in my mom, that would be where she would be. However, that is not an option but The Pavilion treats her like family and cares for her accordingly.
JT Money
Poor management, and that's just the start.
2 more residents rated this community with an average of 3.0 stars
Families love this community. See if it’s the right fit for you.
Pricing
$7,000 – $9,000/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly rates between $7,000 and $9,000, the community provides extensive medical services and amenities. However, the mixed reviews and noted facility shortcomings may impact perceived value, making it important for families to weigh care quality against pricing.
Location & Neighborhood
About the Area
Located in the Lake Forest Hills area of Jacksonville, The Pavilion benefits from proximity to major medical centers like UF Health and accessible pharmacies. The neighborhood offers a mix of residential and commercial amenities, supporting convenient access to healthcare and daily necessities.
Nearby Attractions
- UF Health of Jacksonville
- Walgreens Pharmacy
- Local parks and outdoor spaces
Public Transportation
- Local bus routes serving Edgewood Ave W
- Nearby transit connections to downtown Jacksonville
Questions & Answers
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