The Phoenix at James Creek

The facility is beautiful, clean and welcoming. The staff is amazing as they truly love and attend so attentively to the residents. By far the shining star is Victoria, as her professionalism, knowledge, care, insight and attention to detail is above reproach. I highly recommend, if your loved one needs special care.

Experiencing a decision like this is so challenging and difficult. My father in law took a turn that we could not have expected. Suddenly we had many decisions to make that we were not prepared to make. We were directed to The Phoenix at James Creek. We had lived in the area for many years but were unaware of this facility. Victoria was so kind and gave us a tour of The Phoenix. We had never seen anything like this as it was like being at a lodge in Colorado. The building is beautifully decorated and has amenities I couldn’t imagine from a library, to a Garden room, to a movie room, etc. We spent a few hours here and every staff member greeted us with kindness, knowledge, and friendliness. They knew all of the residents names and genuinely seemed joyful in their job. When he arrived after being transported from the hospital they immediately took care of him and gave him a bath. His first meal here he ate every bite and loved the food. We are grateful we found a place that would love on him when we can’t. We also love the area as it is in a residential area where the local community supports and loves on the residents.

My father was a resident of the memory care unit. The staff is beyond great in caring for my dad. The facility is clean. Highly recommend.